Jonae Blount-Pringle
Trenton,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Personal Banker
PNC
03.2022 - Current
- Managed complex credit applications; negotiated terms and conditions which resulted in increased loan approvals for qualified borrowers.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
- Optimized portfolio growth by identifying potential investment opportunities for high-net-worth clients based on market trends analysis.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Proactively identified potential bottlenecks in the order-to-cash process and implemented solutions to resolve them effectively.
- Implemented customer credit policies and procedures, resulting in reduced risk exposure and improved cash flow for the organization.
Assistant Manger
White House Black Market
12.2018 - 12.2023
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Supported a positive work environment with strong communication skills and proactive problem-solving abilities.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Education
Bachelor of Science - Business Administration And Fashion Merchandising
Indiana University of Pennsylvania
Indiana, PASkills
- Documentation and Reporting
- Teamwork and Collaboration
- Verbal and Written Communication
- Strong Analytical and Problem Solving Skills
- Microsoft Office Suite
- Overseeing Daily Activities
- Issue Resolution
- Leading Team Meetings
- Client Support
- Experience in Leadership
- Data Entry and Maintenance
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Training and Development
- Building Customer Trust and Loyalty
- Issue and Complaint Resolution
- Customer Account Management
- Creative Problem Solving
- Handling Escalations
- Salesforce Experience
Timeline
Personal Banker
PNC
03.2022 - Current
Assistant Manger
White House Black Market
12.2018 - 12.2023
Bachelor of Science - Business Administration And Fashion Merchandising
Indiana University of Pennsylvania