Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonae Rawls

Ypsilanti

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

Lab Technician

Pollard Banknote Limited
10.2017 - Current
  • Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
  • Tracked experimental results, coordinated data reviews and produced detailed reports for lottery tickets.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid through testing and roll to roll testing.
  • Maintained excellent attendance record, consistently arriving to work on time.

Front Desk Receptionist

Holiday Inn Express Of Ann Arbor
01.2016 - 09.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained transaction security by verifying payment cards against identification.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.

Office Manager

B&B Payee Services
01.2013 - 12.2015
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Monitored premises, screened visitors, updated logs and issued checks to clients and case managers to maintain security.
  • Answered telephone calls to field inquiries from clients, case managers and various other callers seeking information.
  • Maintained a organized environment.

Education

GED -

Washtenaw Community College Adult Transitions
9 2013

Skills

  • Chemical mixing
  • Project organization
  • MS Office
  • Communications
  • Reaction monitoring
  • Organization
  • Process improvement
  • Problem resolution
  • Complex Problem-solving
  • Strategic planning
  • Staff development

Timeline

Lab Technician

Pollard Banknote Limited
10.2017 - Current

Front Desk Receptionist

Holiday Inn Express Of Ann Arbor
01.2016 - 09.2017

Office Manager

B&B Payee Services
01.2013 - 12.2015

GED -

Washtenaw Community College Adult Transitions

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