JONA ELENIE TONGOHAN
Orlando,FL
Summary
Resourceful and dedicated individual with extensive experience in managing multiple priorities with a positive attitude. Comfortable handling complex issues, meeting strict deadlines and ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accessioning Technician/ Medical Billing Assistant
Pathology Associates Of Indian River (PAIR)
2023.06 - 2024.01
- Demonstrated strong attention to detail when entering patient demographic information into electronic systems, minimizing potential errors in records or billing processes.
- Accurately processing medical bills and promptly addressing inquiries.
- Utilized various software programs to process customer payments.
Document Controller
JPTS Documentation Services
2021.04 - 2021.12
- Enhanced document organization by implementing efficient categorization and filing systems.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Ensured timely submission of project documents by closely monitoring deadlines and prioritizing tasks accordingly.
Accounts Associate - Credit and Collection
Philippine Airlines Inc.
2016.08 - 2021.03
- Managed accounts receivable collections efforts, minimizing bad debt exposure through proactive communication with customers.
- Contributed to process improvements initiatives within the finance department by identifying inefficiencies and suggesting best practices for implementation.
- Provided customers with additional information regarding account services.
Insurance Advisor
AXA Philippines
2017.09 - 2018.02
- Providing personalized insurance advice and recommending suitable policies.
- Interviewed prospective clients to discuss any existing coverage and obtain data about financial resources and physical condition of person or property.
- Analyzed customer needs to provide customized insurance solutions.
Accounts Payable Associate Exceptions and Handling
Regus Global Service Centre Philippines B.V.
2015.12 - 2016.07
- Matched purchase orders to invoices and logged invoices into computer.
- Collaborated with other departments to resolve invoicing issues and improve interdepartmental communication.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Education
Bachelor of Science - Accounting
Adamson University
Philippines03.2014
Skills
- Critical Thinking
- Data Accuracy
- Organizational Skills
- Adaptability
- Computer Proficiency
- Bookkeeping
Custom
True
Certification
- Certified Insurance Advisor, Philippines - 2017
- Certified Public Accountant, Philippines - 2015
Timeline
Accessioning Technician/ Medical Billing Assistant
Pathology Associates Of Indian River (PAIR)
2023.06 - 2024.01
Document Controller
JPTS Documentation Services
2021.04 - 2021.12
Insurance Advisor
AXA Philippines
2017.09 - 2018.02
Accounts Associate - Credit and Collection
Philippine Airlines Inc.
2016.08 - 2021.03
Accounts Payable Associate Exceptions and Handling
Regus Global Service Centre Philippines B.V.
2015.12 - 2016.07
Bachelor of Science - Accounting
Adamson University