Industrial engineering professional with a strong track record in process optimization and customer relations. Skilled in utilizing CAD software and CRM tools to enhance efficiency and foster client engagement. Experience in root cause analysis ensures quality and reliability across manufacturing and sales contexts.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Exterior solutions pro
Division 1 roofing
Columbus, Ohio
05.2026 - Current
Utilized CRM software to track leads and manage sales pipeline effectively.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Developed strong relationships with clients to understand their needs and preferences.
Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Created estimates and ran appointments to present estimate options to potential customers
Process Engineer
Honda Manufacturing of America
East Liberty, Ohio
02.2024 - 05.2026
Designed manufacturing processes, enhancing production efficiency and quality.
Identified equipment upgrades and process automation opportunities, leading to improved operational efficiency.
Conducted root cause analyses for manufacturing issues, preventing recurrence and minimizing downtime.
Maintained process documentation and standard operating procedures, ensuring consistency across manufacturing practices.
Utilized CAD software for layout designs and production line improvements.
Monitored compliance with safety standards and regulatory requirements, ensuring safe manufacturing practices.
Engineering Intern
Connect Housing Blocks
Columbus, OH
01.2023 - 08.2023
Established quality control measures, ensuring compliance with industry standards and enhancing product reliability.
Investigated root causes of problems in existing processes to identify areas for improvement.
Designed and built pre-fab workstations, streamlining workflow in process areas.
Collaborated with diverse coworkers to test and refine standard operating procedures.
Trained new team members on standard operating procedures and best practices to ensure compliance and operational efficiency.
Education
Bachelor of Science - Industrial Engineering Technologies
University of Dayton
Dayton, OH
12-2023
Skills
German Fluency
Process improvement
Root cause analysis
CAD design
Project management
Power BI
Microsoft 365
Workflow optimization
Team collaboration
Customer relations
Certification
Lean Six Sigma Green Belt
Timeline
Exterior solutions pro
Division 1 roofing
05.2026 - Current
Process Engineer
Honda Manufacturing of America
02.2024 - 05.2026
Engineering Intern
Connect Housing Blocks
01.2023 - 08.2023
Bachelor of Science - Industrial Engineering Technologies