Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Jonah Carron

St Louis,MO

Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 7 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Overview

9
9
years of professional experience

Work History

Budtender

Proper Cannabis
09.2023 - Current
  • Works with public
  • Cash handling
  • Clean environment
  • Fast paced
  • Problem solving

Sales Associate

T-Mobile
10.2018 - Current
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Prepared cash deposits up to $500 with zero discrepancies.

Budtender

Natures Med
12.2020 - 09.2021
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

Manager

GNC Live Well
10.2018 - 09.2020
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Sales Associate

Finish Line
09.2015 - 10.2018
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Processed orders through Finish Line and coordinated product deliveries.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Prepared cash deposits up to $400 with zero discrepancies.

Education

Associate of Arts - Music Production

Nellys Extreme Institute
St Louis, MO
09.2017

Skills

  • Keep clean work environment
  • Merchandising knowledge
  • Cash handling accuracy
  • Inventory control procedures
  • Get along with everybody
  • Organized
  • Retail loss prevention
  • Relationship selling
  • Product Sales
  • POS system operation
  • Reliable and punctual
  • Outgoing personality
  • Cash register operation
  • Excellent communication skills
  • Energetic self-starter
  • Listening skills
  • Customer- and service-oriented
  • Documentation and recordkeeping
  • Team player mentality
  • Money handling

Timeline

Budtender

Proper Cannabis
09.2023 - Current

Budtender

Natures Med
12.2020 - 09.2021

Sales Associate

T-Mobile
10.2018 - Current

Manager

GNC Live Well
10.2018 - 09.2020

Sales Associate

Finish Line
09.2015 - 10.2018

Associate of Arts - Music Production

Nellys Extreme Institute

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Jonah Carron