Jonah Elekwachi
Bellows Falls,VT
Overview
13
13
years of professional experience
Work History
Loan Assistant Single Family Housing
USDA Rural Development
Brattleboro, Vermont
02.2024 - Current
- Review applicants pre-qualification application and accept or deny actual application processing for Rural Development Mortgage Loan or Home Repair Loan/Grant.
- Counsel potential applicants on USDA RURAL DEVELOPMENT loan programme
- Speak to USDA RURAL DEVELOPMENT Customers on the phone and assist them with their needs.
- Originate Loans and help Approval officer throughout the Loan process to closing.
Customer Support Specialist
Certasun
Buffalo Grove, IL
02.2022 - 12.2023
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Assisted customers with product installation, troubleshooting, and usage questions.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
Sales Associate
Sears
Gaithersburg, Maryland
01.2012 - 04.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Education
Master of Science - International Business
Strayer University
Washington DC 03-2016
Skills
- Financial history assessments
- Microsoft Office
- Submission coordination
- Loan process coordination
Timeline
Loan Assistant Single Family Housing
USDA Rural Development
02.2024 - Current
Customer Support Specialist
Certasun
02.2022 - 12.2023
Sales Associate
Sears
01.2012 - 04.2015
Master of Science - International Business
Strayer University