Review applicants pre-qualification application and accept or deny actual application processing for Rural Development Mortgage Loan or Home Repair Loan/Grant.
Counsel potential applicants on USDA RURAL DEVELOPMENT loan programme
Speak to USDA RURAL DEVELOPMENT Customers on the phone and assist them with their needs.
Originate Loans and help Approval officer throughout the Loan process to closing.
Customer Support Specialist
Certasun
Buffalo Grove, IL
02.2022 - 12.2023
Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
Assisted customers with product installation, troubleshooting, and usage questions.
Responded to customer emails and phone calls promptly, courteously, and professionally.
Sales Associate
Sears
Gaithersburg, Maryland
01.2012 - 04.2015
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.