Jonah Harmon
Wauseon,OH
Summary
As an Assistant Store Manager, I mainly focus on the day-to-day stuff, such as customer satisfaction, maintaining a clean store, and ensuring the team is productive. I was also in charge of our inventory, so I ordered the inventory and kept monthly records of what we had in the store. I also did our maintenance, ensuring all our equipment was clean and running to the best of its ability.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Biggby
12.2020 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives, and attain advancement.
- Verified inventory counts remained within weekly tolerance levels and stayed within budget.
Pizza Maker
Marcos's Pizza
04.2020 - 12.2020
- Operated pizza oven and other kitchen equipment safely.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Wiped down counters and food prep stations using bleach and clean cloths.
Education
Bachelor of Science -
Northwest State Community College
Archbold, OH04.2027
High School Diploma -
Pettisville High School
Pettisville, OH05.2023
Skills
- Leadership
- Customer Service
- Critical Thinking
- Communication skills
- Time Management
- Issue Resolution
- Order Management
Accomplishments
- I was FFA President in school.
- I have my green hand and chapter degree.
- I played basketball, track, and golf while working at Biggby.
- I was on the honor roll many times throughout high school.
- I was a FCA leader.
- I won a leadership award for basketball.
- I was an athlete with a GPA higher than 3.5
- Won star Ag senior
Timeline
Assistant Store Manager
Biggby
12.2020 - Current
Pizza Maker
Marcos's Pizza
04.2020 - 12.2020
Bachelor of Science -
Northwest State Community College
High School Diploma -
Pettisville High School
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