<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank
<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL
Operations Manager / Site lead – NGCC (Next Generation Contact Centre - AI Based) at Teleperformance Private LimitedOperations Manager / Site lead – NGCC (Next Generation Contact Centre - AI Based) at Teleperformance Private Limited