Jonah Jones
Great Neck,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, notably at Great Neck Park District where I led initiatives to reduce costs and foster team collaboration. Skilled in customer service and time management, I excel in creating welcoming environments and improving service quality.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Great Neck Park Districts
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Parking Director
Great Neck Park District
06.2024 - Current
- Reduced operational costs through effective resource allocation and budget management.
- Fostered a positive work environment that encouraged teamwork, open communication, and continuous learning among employees at all levels.
- Developed staff training programs to improve team performance and service quality.
- Increased customer satisfaction rates by ensuring timely and professional assistance to all patrons.
Front Desk Receptionist
USMC Camp Hansen
06.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High School Diploma -
Kubasaki High School
Okinawa, Japan06.2024
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Team Collaboration
Timeline
Front Desk Receptionist
Great Neck Park Districts
07.2024 - Current
Parking Director
Great Neck Park District
06.2024 - Current
Front Desk Receptionist
USMC Camp Hansen
06.2023 - 08.2023
High School Diploma -
Kubasaki High School
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