Experienced with route optimization, ensuring timely and accurate deliveries. Utilizes strong organizational skills to manage multiple deliveries efficiently. Track record of maintaining customer satisfaction through consistent and reliable service.
Overview
12
12
years of professional experience
Work History
Courier
FedEx
Greenville, SC
09.2019 - Current
Coordinated efficient delivery routes to optimize transit times and minimize delays.
Managed package handling procedures to ensure safety and compliance with FedEx standards.
Trained new couriers on operational protocols and customer service expectations.
Monitored vehicle maintenance schedules to enhance reliability and performance of delivery fleet.
Delivery Driver
DoorDash
Easley, South Carolina
07.2019 - 09.2019
Completed on-time deliveries by choosing best and most efficient routes
Fostered positive working relationships with customers by responding to questions and concerns
Contacted customers prior to delivery to confirm and coordinate delivery times
Delivered items in good condition
Bartender
Amistad
Kochi, Japan
09.2018 - 06.2019
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls
Kept alcoholic beverages well-stocked and organized to meet expected demands
Maintained secure cash drawers, promptly resolving discrepancies for accuracy
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
Deli Associate
Publix Super Markets
Greenville, South Carolina
08.2016 - 06.2018
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
Opened new inventory and rotated stock by dates to maintain freshness
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Maintained clean, trash-free workspaces to maximize productivity and safety
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
Delivered exemplary customer service to all guests, even in peak business periods to promote retention
Unloaded items and goods from trucks into main storage area for transfer to shelves
Loaded packages onto pallets and into staging areas as directed
Operated pallet jacks to aid in safe transport of heavy items
CAP Team 2 Associate
Walmart
Greenville, South Carolina
08.2015 - 02.2016
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Managed timely and effective replacement of damaged or missing products
Greeted customers and directed to requested products
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Blocked and faced products on displays and shelves in accordance with company policy
Cook
McDonald's
Piedmont, SC
07.2014 - 02.2015
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers