Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonah Lentz

Richmond,VA

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Discount Tire
Chesterfield, VA
06.2021 - Current
  • Delegated work to staff, setting priorities and goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Ensured compliance with safety regulations and company policies.
  • Maintained up-to-date knowledge of company products and services.
  • Assigned work and monitored performance of project personnel.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated a variety of machinery and tools safely and efficiently.

Server

Fox and Hound Bar and Grille
Midlothian, VA
03.2019 - 03.2021
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Took orders from customers accurately and in a timely manner.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared checks, itemizing total meal costs and taxes.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Set up tables in between patrons to reduce wait times.
  • Prepared drinks according to standard recipes.
  • Assisted in training new servers.

Server

TGI Fridays
Midlothian, VA
03.2013 - 02.2019
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Took orders from customers accurately and in a timely manner.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees on restaurant procedures and plating techniques.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Filled condiments and napkin containers during slack periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Set up tables in between patrons to reduce wait times.
  • Assisted in training new servers.

Education

GED -

clover hill
06-2016

Skills

  • Employee training
  • Conflict resolution
  • Performance management
  • Operational compliance
  • Sales analysis
  • Coaching and mentoring
  • Direct Engagement
  • Meticulous Attention
  • Work ethic
  • Technical Troubleshooting

Timeline

Assistant Manager

Discount Tire
06.2021 - Current

Server

Fox and Hound Bar and Grille
03.2019 - 03.2021

Server

TGI Fridays
03.2013 - 02.2019

GED -

clover hill

Similar Profiles

CREATE PROFILE
Jonah Lentz