Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonah Olmedo

Wesley Chapel,FL

Summary

Accomplished leader with expertise in staff management and training, honed at Maersk Inc. Skilled troubleshooter and problem solver who is able to think outside of the box to come up with creative solutions when needed. Proficient in Excel, utilizing Vlookup and Pivot Tables. Known for goal-oriented approach and exceptional customer service, driving team success and client satisfaction.

Overview

17
17
years of professional experience

Work History

Time and Attendance Supervisor

Maersk Inc
09.2022 - Current
  • In my current role I am responsible for 3 direct reports. Together we oversee the smooth operation, configuration and support of our ADP eTime database for all of the US.
  • In my time at Maersk, I have helped meet changing demands by continued configuration of our ADP eTime system. Currently in our database, we have 7500+ users which has more than doubled since my hiring.
  • In addition to our growing population, I was responsible for the implementation and roll out of 152 Intouch H4 timeclocks across 50+ locations. Another 214 Intouch DX clocks are currently in the process of being rolled out for our new population.
  • At Maersk we have a unique structure, and my team and I manage multiple brands within the company. As we've grown and acquired different entities, most continue to operate in their own way. Because of the lack of standardization, these groups act as different companies with specific and unique needs. We also have Union colleagues who fall under specific CBA guidlines which poses its own set of complexities.
  • For the configuration piece, I am the sole creator of any special Pay Rules, Accrual Policies, Shift Differentials, Attestation Profiles(For CA Meal Penalty), Pay Codes and any the many other needs from our population.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Devised and implemented processes and procedures to streamline operations.

ADP HCM Consultant III

ADP
03.2016 - 09.2022
  • Worked effectively on a team of 10 people. As a senior consultant I was responsible for mentoring team members and training new hires while also managing my own workload.
  • Supported 14 different accounts ranging in size and complexity.
  • Daily duties included but were not limited to, opening and prioritizing service tickets, hosting weekly client touch point calls, new system configurations based on client need such as new Pay Policies,
    Accrual Polices, Time Off Request types or any other need my client may have, managing client expectations and keeping them on schedule with any testing of new configurations we may have in process, and escalating issues to the proper resource to ensure resolution in a timely manner.
    • Setup and troubleshooting of time clocks such as Kronos Intouch H4 and older 4500.
    • Maintained a good rapport and trust with all of my clients, by setting the proper expectations and following through with any commitments I have made
    • Wrote and maintained key process documents for the team.

Line Technician

Comcast
02.2009 - 03.2016
  • Enhanced equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
  • Increased production rates by troubleshooting and resolving technical issues in a time-sensitive manner.
  • Documented all operations and managed communication with team members.
  • Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
  • Improved system efficiency by performing routine maintenance and repairs on electrical, hydraulic, and mechanical components.
  • Bolstered team productivity levels by consistently meeting deadlines while balancing multiple tasks simultaneously.

Education

No Degree -

Florida State College
Jacksonville, FL

Sandalwood High School
Jacksonville, FL
06-1999

Skills

  • Intermediate Excel Skills using Vlookup, Pivot Tables, and other various features
  • Familiar with both Windows and Apple computers
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Time and Attendance Supervisor

Maersk Inc
09.2022 - Current

ADP HCM Consultant III

ADP
03.2016 - 09.2022

Line Technician

Comcast
02.2009 - 03.2016

No Degree -

Florida State College

Sandalwood High School

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