Jonah Ondieki

• Managed large portfolio of translation projects. Managed 198 translation projects on COVID-19 for over 20 languages from local governments and non-profit organizations.
• Maintained schedules to meet key milestones at every project phase.
• Closely collaborated with project managers to identify and quickly address problems.
• Communicated project plans and progress to key collaborators contractors and freelancers.
• Developed procedures to update Translation Management Systems (XTRF) and other internal software in terms of compliant information and collected compliance data.
• Worked with project managers to train vendors on various CAT tools on need basis.
• Developed and maintained courteous and effective working relationships

• Prepared new hire letters, employee contracts and corporate policies.
• Updated HR database with new employee information, changes in benefits and other details.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Managed benefits enrollment by answering questions and aiding employees with login details.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for over 70 new employees.
• Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
• Processed payroll garnishments such as tax liens and child support.
• Managed payroll data entry and processing for over 35 employees to comply with predetermined company guidelines.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for over 20 new employees

• Translated more than 200,000 words English and Swahili. Field of preference field: International Development, Education, and Pedagogy
• Transcribed audio/video files; English<>Swahili.
• Regularly interpret for schools over phone or video.
• Reviewed final works to spot and correct errors in punctuation, grammar and translation.
• Applied cultural understanding to discern specific meanings beyond literal written words.
• Replicated flow, style and overall meaning of original texts.

• Identified plans and resources required to meet project goals and objectives.
• Managed over 400 translation projects from procurement to commission.
• Achieved project deadlines by coordinating with multiple vendors to manage performance.
• Translated IEPs for various schools in USA on request basis

• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw implementation of procedures and corrective actions to improve quality.
• Defined, implemented and revised operational policies and guidelines.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Actively worked with team members working on various projects on daily basis.

• Researched topics for comment and discussion. I have frequently been part of the panel that discusses on race relations, diaspora affairs on Minto FM and Radio Maisha
• Engaged with audience members through telephone calls and personal commentary on, political happenings and other items of interest. BBC Swahili Reporter during the George Floyd uprisings in Minneapolis and many other places in the US (2020)
• Researched subject matter and conveyed stories on-air.

• Pitched the project to 49 high schools and government officials.
• Recruited and trained enumerators, data entry clerks, and call center, clerks.
• Managed a longitudinal research project involving 6000 respondents, 60 enumerators, translators, call center reps, and data entry clerks. I translated, and edited surveys.
• Managed $350,000 budget.
• Maintained open communication by presenting regular updates on project status to customers.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Reported regularly to managers on project budget, progress and technical problems.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Organized and coordinated 1 annual conference and 10 monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Created expense reports, budgets and filing systems for management team.
• Developed and updated spreadsheets and databases to track, analyze and report on program performance - monitoring and evaluation.
• Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
• Developed surveys, collected data on client satisfaction.
• Drafted thank you donor letters before proofread by executive director and sent out.

• Developed network relationships with industry professionals to enhance community awareness and promote services.
• Designed and maintained media research and outreach tracking system.
• Initiated and coordinated visits by influential persons and community groups for marketing exposure.
• Increased education and awareness of credit services through social media and delivering evidenced-informed strategies.
• Created and implemented print and digital public awareness campaign to increase awareness of Zidisha. I

• Researched militia groups in South Asia and prepared detailed data-sheets for Political Science Department. Countries included: Pakistan, Afghanistan, and Kazakhstan
• Researched arctic tourism trends and prepared annotated bibliographies for Political Science Department.

• Assisted in development of a 3-year goal plan for African American Leadership Council (AALC) of United Way – Toledo, OH.
• Coordinated volunteers on various assignments.
• Designed web-based survey questions for AALC "Lunch with Leaders" events and other programs.
• Analyzed and presented survey results to AALC joint council.

• Delivered 12 hours per week of classroom lectures, instructing over 20 students per semester in Swahili and East African Culture.
• Employed diverse teaching approaches to help students of all abilities understand material.
• Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
• Coordinated special excursions to local points of interests and more extensive study trips to expand learning for Swahili-language students.

• MPA Scholarship Recipient
• 3.86 GPA

• Relevant Coursework: translation & interpretation
• Writing and editing skills