Jonah Thanasiu
Perrysburg
Summary
Motivated and detail-oriented professional with experience in customer service, sales, and restaurant operations. Proven ability to multitask in fast-paced environments, deliver exceptional customer experiences, and contribute to team success. Adept at building rapport with customers, managing inventory, and ensuring operational efficiency. Looking to transition into a new field where these transferrable skills can drive success and contribute to team goals. Authorized to work in the U.S. for any employer.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barback/Carryout
Nagoya Japanese Steakhouse and Sushi
12.2023 - 12.2024
- Responsible for greeting and tending to customers at the bar
- Maintaining clean glassware for bartenders
- Assists bartenders with delivering food/drinks
- Maintain proper cleanliness of the bar during and after shifts
- Answering phone calls for customers looking to place to go orders
- Responsible for communicating with kitchen regarding online orders
- Taking payment for orders
- Maintaining cleanliness of the carryout station
- Answering customer's questions regarding the menu/restaurant
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Operated POS system to collect payments from customers.
Barback
Nagoya Japanese Steakhouse and Sushi
06.2023 - 11.2023
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Delivered food to customers at bar and tables.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Greeted customers and provided friendly, knowledgeable service.
Automotive Sales
Priority Ford
09.2023 - 11.2023
- Note: I was only there for 2 months because of a family emergency and had to relocate back to Ohio.
- Approaching customers on the lot and engaging in a needs assessment for the prospect.
- Managed the processing of automotive sales paperwork, ensuring accuracy and compliance with regulations.
- Coordinated closely with sales teams to resolve disputes quickly and prevent future issues from arising.
- Developed and implemented sales strategies to increase revenue.
- Coordinated closely with sales teams regarding up-sell opportunities identified during interactions with existing clients, contributing to increased revenue generation.
- Analyzed trade-in vehicle evaluations prior to sales agreements.
Sales Development Representative
Vector Marketing
06.2023 - 08.2023
- Selling Cutco Cutlery through zoom and in person presentations
- Responsible for reaching out to our own cold leads, creating appointments, and selling the product
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Enhanced team knowledge and skills by conducting regular training sessions on product updates and sales techniques.
- Fostered strong relationships with clients by providing personalized solution presentations, leading to higher conversion rates.
Education
High School Diploma -
Perrysburg High School
Perrysburg, OH05-2023
Skills
- Sales
- Customer service
- Restaurant Experience
- Goal oriented
- Marketing abilities
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- CRM software proficiency
Certification
Driver's License, 12/01/21, 11/01/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Barback/Carryout
Nagoya Japanese Steakhouse and Sushi
12.2023 - 12.2024
Automotive Sales
Priority Ford
09.2023 - 11.2023
Barback
Nagoya Japanese Steakhouse and Sushi
06.2023 - 11.2023
Sales Development Representative
Vector Marketing
06.2023 - 08.2023
High School Diploma -
Perrysburg High School
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