Jonah Tom
Pembroke Pines,FL
Summary
Accomplished Pharmacist with a robust background in management and long term care, notably enhancing pharmacy efficiency at SpecialtyRX and CVS HEALTH. Leveraged patient counseling skills and professional ethics to nearly double script volume, while also emphasizing staff training and development. Demonstrates exceptional attention to detail and critical thinking, ensuring optimal patient care and customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Overnight Lead Pharmacist
Specialtyrx
09.2023 - Current
- Enhanced and maintained pharmacy efficiency by implementing and improving workflow throughout pharmacy process as overnight volume increased by over 80%.
- Supported pharmacy manager in maintaining pharmacy standards in compliance with state and regulatory boards.
- Conducted regular staff training programs to maintain high levels of competence in the pharmacy team.
Overnight Pharmacist
Specialtyrx
05.2022 - 09.2023
- Helped launch overnight pharmacy operations by implementing workflow throughout pharmacy process.
- Assisted in training over 5 new pharmacists and multiple technicians on policies and procedures relevant to the overnight shift operations.
- Collaborated with daytime pharmacists to facilitate seamless transitions between shifts for optimal patient care continuity.
Pharmacy Manager
CVS HEALTH CORPORATION
07.2019 - 04.2022
- Achieved a near 100% increase in script volume over the course of tenure, demonstrating significant growth and operational efficiency.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
Staff Pharmacist
CVS HEALTH CORPORATION
11.2017 - 07.2019
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Supported Pharmacy Manager to accomplish 3rd highest performing pharmacy in the district in 2018.
Pharmacy Manager
CVS HEALTH CORPORATION
06.2017 - 10.2017
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Trained pharmacy interns and newly hired pharmacy technicians.
Staff Pharmacist
CVS HEALTH CORPORATION
08.2016 - 06.2017
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
Pharmacist Intern
CVS HEALTH CORPORATION
08.2012 - 08.2016
- Contributed to a positive work environment through effective teamwork and collaboration with pharmacy staff members.
- Utilized strong communication skills to educate patients on proper medication usage, potential side effects, and drug interactions.
- Maintained a clean, organized, and well-stocked pharmacy workspace, promoting an efficient workflow for all team members.
- Shadowed senior pharmacy staff to learn proper procedures.
Pharmacy Technician
CVS HEALTH CORPORATION
08.2009 - 08.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
PharmD - Pharmacy
Nova Southeastern University
Davie, FL05-2016
Skills
- Clinical expertise
- Professional ethics
- Medication Management
- Pharmaceutical knowledge
- Patient Counseling
- Drug utilization review
- Prescription Verification
- Staff Training and Development
- Medication Therapy Management
- Attention to Detail
- Problem-solving abilities
- Critical Thinking
Certification
- Board Certified Medication Therapy Management- Specialist National Board of Medication Therapy Management (2021)
Languages
Hindi
Native or Bilingual
Malayalam
Limited Working
Timeline
Overnight Lead Pharmacist
Specialtyrx
09.2023 - Current
Overnight Pharmacist
Specialtyrx
05.2022 - 09.2023
Pharmacy Manager
CVS HEALTH CORPORATION
07.2019 - 04.2022
Staff Pharmacist
CVS HEALTH CORPORATION
11.2017 - 07.2019
Pharmacy Manager
CVS HEALTH CORPORATION
06.2017 - 10.2017
Staff Pharmacist
CVS HEALTH CORPORATION
08.2016 - 06.2017
Pharmacist Intern
CVS HEALTH CORPORATION
08.2012 - 08.2016
Pharmacy Technician
CVS HEALTH CORPORATION
08.2009 - 08.2012
- Board Certified Medication Therapy Management- Specialist National Board of Medication Therapy Management (2021)
PharmD - Pharmacy
Nova Southeastern University
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