Jonah Toma
Clark,NJ
Summary
Global Masters Graduate with 5+ years of managerial positions in multi-cultural profession regarding marketing specialization, and 10 years of service experience with adolescence. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Internship
Josiny
3 2024
- Shadowed Josiny leadership through Kean’s GMBA program; concentration on operations, supply chain management, and marketing
- Participated in ideation through production
- Gained understanding of global cultural differences
- Created global expansion marketing PowerPoint deck for Josiny Senior leadership presentation
- Prepared cost data analysis to support global expansion profitability.
Floor Manager
Aoi Restaurant
09.2022 - Current
- Function as both a waiter and bartender in a fast-paced dynamic environment
- Shadowed managerial staff to gain in-depth industry knowledge
- Presented management with suggestions to allow for more efficiencies and establish myself for future managerial opportunities
- Scheduling of staff members both in-house and secondary activity
- Entrusted with nightly closing processes including register and POS operations
- Provided upfront exceptional customer experience while resolving if necessary, staff conflict.
Supervisor
Clark Summer Camp
07.2019 - Current
- Planned extensive summer program for grades Pre-K through 8th grade prior to the commencement of each camp
- Organized and executed the daily schedule for each camper to ensure that their time was productively spent over the course of their time at camp
- Mentored a group of 100+ camp counselors to ensure that they abided by the proper processes set in place
- Developed and executed new ideas to maintain a successful experience for the camp goers
- Monitored daily student behaviors to ensure that conflicts within camp were limited
- Resolved any conflicts that did arise swiftly through clear communication methods with both counselors and camp goers alike.
Sales Rep / Personal Trainer
Retro Fitness
07.2019 - 09.2022
- Ranked #1 at location for front desk sales
- Initiated and maintained direct business with multiple vendors
- Acquired new vendors which led to enhanced product offerings and sales
- Earned Personal Trainer Certification while consistently hitting monthly sales targets
- Maintained member satisfaction and new member acquisition through 1:1 interactions.
Customer Relations
Power Home Remodeling
03.2022 - 06.2022
- Responsible for prospecting and customer acquisition
- Graduate of sales technique and customer rebuttal training courses
- Built trust and relationships with diverse customer base
- Conducted thorough sight inspection and provided report to homeowner
- Selected from pool of applicants with a 2% hire in rate.
Sales Rep
Hollister
11.2016 - 06.2019
- Participated in and completed extensive company sales training educating me on the intricacies of the sales cycle
- Successfully applied sales training on a daily basis to understand and meet customer needs
- Developed critical organizational skills: inventory management, merchandising, and financial accounting systems
- Participated in visual merchandising to generate customer interest and sales.
Education
Global Masters of Business Administration in Management -
Kean University
Union, NJBachelor of Arts in Marketing - undefined
Kean University
Union, NJSkills
Fluent in Italian (along with native English)
Marketing of; Communications, Customer Relations, Digital, Global
Sales/Consumer Development
Microsoft Suite program
Management
Tableau
Teamwork and Collaboration
Interpersonal and Social Skills
Multitasking and Organization
Computer Skills
Quick Learner
Studentactivities
Track, Basketball, Soccer, Key Club, Italian Club
Timeline
Floor Manager
Aoi Restaurant
09.2022 - Current
Customer Relations
Power Home Remodeling
03.2022 - 06.2022
Supervisor
Clark Summer Camp
07.2019 - Current
Sales Rep / Personal Trainer
Retro Fitness
07.2019 - 09.2022
Sales Rep
Hollister
11.2016 - 06.2019
Internship
Josiny
3 2024
Global Masters of Business Administration in Management -
Kean University
Bachelor of Arts in Marketing - undefined
Kean University