Jonah Toma
Clark,NJ
Summary
Global Masters Graduate with 5+ years of managerial positions in multi-cultural profession regarding marketing specialization, and 10 years of service experience with adolescence. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Internship
Josiny
3 2024
- Shadowed Josiny leadership through Kean’s GMBA program; concentration on operations, supply chain management, and marketing
- Participated in ideation through production
- Gained understanding of global cultural differences
- Created global expansion marketing PowerPoint deck for Josiny Senior leadership presentation
- Prepared cost data analysis to support global expansion profitability.
Floor Manager
Aoi Restaurant
09.2022 - Current
- Function as both a waiter and bartender in a fast-paced dynamic environment
- Shadowed managerial staff to gain in-depth industry knowledge
- Presented management with suggestions to allow for more efficiencies and establish myself for future managerial opportunities
- Scheduling of staff members both in-house and secondary activity
- Entrusted with nightly closing processes including register and POS operations
- Provided upfront exceptional customer experience while resolving if necessary, staff conflict.
Supervisor
Clark Summer Camp
07.2019 - Current
- Planned extensive summer program for grades Pre-K through 8th grade prior to the commencement of each camp
- Organized and executed the daily schedule for each camper to ensure that their time was productively spent over the course of their time at camp
- Mentored a group of 100+ camp counselors to ensure that they abided by the proper processes set in place
- Developed and executed new ideas to maintain a successful experience for the camp goers
- Monitored daily student behaviors to ensure that conflicts within camp were limited
- Resolved any conflicts that did arise swiftly through clear communication methods with both counselors and camp goers alike.
Sales Rep / Personal Trainer
Retro Fitness
07.2019 - 09.2022
- Ranked #1 at location for front desk sales
- Initiated and maintained direct business with multiple vendors
- Acquired new vendors which led to enhanced product offerings and sales
- Earned Personal Trainer Certification while consistently hitting monthly sales targets
- Maintained member satisfaction and new member acquisition through 1:1 interactions.
Customer Relations
Power Home Remodeling
03.2022 - 06.2022
- Responsible for prospecting and customer acquisition
- Graduate of sales technique and customer rebuttal training courses
- Built trust and relationships with diverse customer base
- Conducted thorough sight inspection and provided report to homeowner
- Selected from pool of applicants with a 2% hire in rate.
Sales Rep
Hollister
11.2016 - 06.2019
- Participated in and completed extensive company sales training educating me on the intricacies of the sales cycle
- Successfully applied sales training on a daily basis to understand and meet customer needs
- Developed critical organizational skills: inventory management, merchandising, and financial accounting systems
- Participated in visual merchandising to generate customer interest and sales.
Education
Global Masters of Business Administration in Management -
Kean University
Union, NJBachelor of Arts in Marketing - undefined
Kean University
Union, NJSkills
Fluent in Italian (along with native English)
Studentactivities
Track, Basketball, Soccer, Key Club, Italian Club
Timeline
Floor Manager
Aoi Restaurant
09.2022 - Current
Customer Relations
Power Home Remodeling
03.2022 - 06.2022
Supervisor
Clark Summer Camp
07.2019 - Current
Sales Rep / Personal Trainer
Retro Fitness
07.2019 - 09.2022
Sales Rep
Hollister
11.2016 - 06.2019
Internship
Josiny
3 2024
Global Masters of Business Administration in Management -
Kean University
Bachelor of Arts in Marketing - undefined
Kean University