Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonah Young

Chelsea

Summary

Dynamic sales professional with extensive experience at Snap On Tools, excelling in sales strategy and customer relationship management. Proven track record in driving franchisee performance through impactful training and effective presentations. Skilled in market analysis and inventory management, fostering a customer-focused culture that enhances business integrity and reduces turnover.

Overview

8
8
years of professional experience

Work History

Sales Developer

Snap On Tools Franchise
Detroit
03.2024 - Current
  • Coached franchisees on effective sales strategies to achieve and exceed sales goals.
  • Conducted quality field training sessions to enhance franchisee performance and compliance.
  • Educated franchisees on Snap-on product features, benefits, and collection processes.
  • Drove customer-focused culture by training franchisees to identify customer needs.
  • Set standards for future dated orders to streamline operations.
  • Partnered with Business Manager to facilitate franchisee meetings and onboarding processes.
  • Monitored franchisee compliance and escalated issues to ensure business integrity.
  • Assisted in reducing franchisee turnover through targeted support for underperforming units.

Diagnostic Sales Developer

Snap On Diagnostics
Detroit
02.2020 - 02.2024
  • Conducted demonstrations and training on advanced diagnostic equipment for franchisees and customers.
    Achieved sales targets through effective presentations and relationship building.
    Possessed extensive experience in automotive diagnostics and prior sales roles.
    Demonstrated proficiency in electronic equipment and technology systems.
    Collaborated effectively within a team environment to maximize operational success.
    Maintained flexibility for travel, ensuring business needs were met promptly.

Company Store Manager

Snap on Tools
Detroit
02.2019 - 02.2020
  • Managed Snap-on mobile retail store to optimize sales and enhance customer service.
    Operated mobile store according to Snap-on program, serving as an exemplar for potential franchisees.
    Executed hands-on product demonstrations using diagnostic workstations and promotional displays to address customer inquiries.
    Protected corporate assets including cash, inventory, van, and accounts receivable.
    Ensured compliance with D.O.T. regulations through thorough pre- and post-trip inspections.
    Collaborated with sales representatives to align programs and share effective practices.

Company Store Manager

Snap On Tools
Flint
01.2018 - 01.2019

Franchise Assistant

Jack Tools (Snap on Franchisee)
Ypsilanti
08.2017 - 01.2018

Education

Business Administration - Management of Technology

Oakland University
Rochester
01.2016

Business Administration - General Business

Washtenaw Community College
Ann Arbor
01.2015

Skills

  • Sales strategy
  • Customer relationship management
  • Product training
  • Field training
  • Sales presentations
  • Market analysis
  • Inventory management

References

  • Jeff Abner, Snap On Franchisee/ Business Owner, Snap On Tools, (517) 499-6673, Jeffery.Abner@snapon.com
  • Jon Rice, Regional Training Manager Great Lakes , Snap On Tools, (419) 913-9900, Jon.A.Rice@snapon.com
  • William Robinson, Regional Diagnostic Manager, Snap On Diagnostic, (304) 561-8856, William.Robinson@snapon.com

Timeline

Sales Developer

Snap On Tools Franchise
03.2024 - Current

Diagnostic Sales Developer

Snap On Diagnostics
02.2020 - 02.2024

Company Store Manager

Snap on Tools
02.2019 - 02.2020

Company Store Manager

Snap On Tools
01.2018 - 01.2019

Franchise Assistant

Jack Tools (Snap on Franchisee)
08.2017 - 01.2018

Business Administration - Management of Technology

Oakland University

Business Administration - General Business

Washtenaw Community College

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