Jonailis Ventura
Paterson,NJ
Summary
Adept at managing high-pressure situations and delivering exceptional customer service, I honed my skills at Parkway Toyota, where I also excelled in cash handling. My bilingual communication abilities and proven track record on assisting customers underscore my reliability and adaptability, aligning with key employer-desired competencies.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier/Customer Service Receptionist
Parkway Toyota
08.2024 - 10.2024
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Excellent communication skills, both verbal and written.
- Skilled communicator in Spanish and in English.
Customer Service Cashier/Customer Server
Kung Fu Tea
06.2022 - 08.2024
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
East Side High School
150 Park Ave, Paterson, NJ 07501 06-2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier/Customer Service Receptionist
Parkway Toyota
08.2024 - 10.2024
Customer Service Cashier/Customer Server
Kung Fu Tea
06.2022 - 08.2024
High School Diploma -
East Side High School
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