Jonalee Geronimo
Vallejo,CA
Summary
Seeking a challenging and rewarding position where my experience and training can be utilized and further developed as a Medical Billing and Coding Specialist. The position should provide an atmosphere conducive to growth and achievement, while welcoming initiative.
Overview
24
24
years of professional experience
Work History
Weekend Front Desk Receptionist
Napa Valley Care Center
03.2024 - Current
- Greet guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolve resident issues quickly and notify supervisor immediately when problems escalated.
- Complete all tasks in compliance with company policies and procedures.
- Complete data entry and filing to keep records updated for easy retrieval.
- Maintain confidentiality of sensitive data to protect customer and business information.
- Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Sort, receive, and distribute mail correspondence between departments and personnel.
- Operate multi-line telephone system to answer and direct high volume of calls.
- Collect and distribute messages to team members and managers to support open communication and high customer service.
- Assist internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Administrative Coordinator Services III
Kaiser Permanente
05.2019 - 09.2023
- Morning Patient distribution to Physicians to round on for the day.
- Ensure Physicians in the department are compliant - Licenses are up to date, stroke certificates are current, annual fit testing.
- Assisted with Physician onboarding and orienting.
- Ordered Physician lab coats and prescription pads
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained a well-stocked and clean environment for the department.
- Organized meetings for Chiefs and Department heads and coordinated availability of conference rooms for participants.
- Improved office operations by automating correspondence, record tracking and data communications.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Trained team members on new hotel services and products to support promotional efforts.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed Department Chief's itinerary and appointments and streamlined scheduling procedures.
Senior Staff Assistant
Kaiser Permanente
08.2018 - 05.2019
- Drafted common document templates to reduce time spent creating documents from scratch.
- Performed wide-ranging administrative, financial and service-related functions.
- Volunteered to help with special projects of varying degrees of complexity.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proven ability to learn quickly and adapt to new situations.
- Payroll for department.
- Assistant to Pharmacy Operations Manager
SNF Clerk V, Diablo Service Area
Kaiser Permanente
04.2017 - 06.2018
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Utilized office management software to record and track patient information.
- Supported staff on special assignments and ad hoc projects.
- Input data into spreadsheets and databases.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
SNF Clerk V, Napa Solano Service Area
Kaiser Permanente
12.2015 - 04.2017
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized patient documents for easy retrieval of information.
- Supported staff on special assignments and ad hoc projects.
- Input data into spreadsheets and databases.
HRSC Specialist I
Kaiser Permanente Human Resources Service Center
08.2014 - 12.2015
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
Medical Assistant Intern
Kaiser Permanente Women's Health and Pediatrics
04.2001 - 06.2001
- Welcomed patients and inquired about wellbeing since last treatment.
- Collected histories, vitals, and current complaints via patient interviews.
- Scheduled appointments and tests to coordinate patient care.
- Helped with patient preparation and recovery to support patient comfort and well-being.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed medical chart reviews to confirm accuracy and completeness.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Communicated with patients and families to answer questions and provide reassurance.
Education
Certificate - Medical Billing And Coding
Cal Regional (Online)
Fairfield01-2025
Certificate - Medical Assisting
Solano Regional Occupational Program
Fairfield06-2001
Skills
- Medical Coding (ICD-10, CPT)Clerical Support
- Medical Billing
- Insurance Claims Processing
- HIPAA Compliance
- Customer Service
- Attention to Detail
- Administrative Skills: Microsoft Office Suite and Google Office Suite
Timeline
Weekend Front Desk Receptionist
Napa Valley Care Center
03.2024 - Current
Administrative Coordinator Services III
Kaiser Permanente
05.2019 - 09.2023
Senior Staff Assistant
Kaiser Permanente
08.2018 - 05.2019
SNF Clerk V, Diablo Service Area
Kaiser Permanente
04.2017 - 06.2018
SNF Clerk V, Napa Solano Service Area
Kaiser Permanente
12.2015 - 04.2017
HRSC Specialist I
Kaiser Permanente Human Resources Service Center
08.2014 - 12.2015
Medical Assistant Intern
Kaiser Permanente Women's Health and Pediatrics
04.2001 - 06.2001
Certificate - Medical Billing And Coding
Cal Regional (Online)
Certificate - Medical Assisting
Solano Regional Occupational Program
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