Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonalyn Kerr

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Delivery Driver

DoorDash
06.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Crew Member

McDonald's
12.2016 - 12.2017
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.

Associate

Dunkin' Donuts
01.2015 - 07.2015

Bus Person

The Black Olive Restaurant
09.2010 - 02.2011
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Sales Associate

Spencer's Gifts
09.2008 - 12.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

Delsea Regional High School
Franklinville, NJ
06.2007

Skills

  • Quality Assurance
  • GPS Navigation
  • Punctual and Reliable
  • Dependable and Reliable
  • Customer Service
  • Memorization
  • Drive-Thru Operations
  • Food and Beverage Preparation
  • Product Sales
  • Cash Handling
  • Strategic Planning
  • Inventory Restocking

Timeline

Delivery Driver

DoorDash
06.2021 - Current

Crew Member

McDonald's
12.2016 - 12.2017

Associate

Dunkin' Donuts
01.2015 - 07.2015

Bus Person

The Black Olive Restaurant
09.2010 - 02.2011

Sales Associate

Spencer's Gifts
09.2008 - 12.2009

High School Diploma -

Delsea Regional High School

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Jonalyn Kerr