JonAnthony Mendez

Electrician Apprentice
Dates of Employment (December 2024-Current)

Big state electric, TX Austin

• Assist licensed electricians with the installation, maintenance, and repair of electrical systems in residential, commercial, and/or industrial settings.
• Read and interpret blueprints, wiring diagrams, and electrical code specifications to determine layout and installation procedures.
• Pull wire, install conduit, and mount electrical panels, switches, and outlets according to safety and code standards.
• Use hand and power tools safely and effectively to perform electrical tasks under supervision.
• Troubleshoot electrical problems, and support corrective actions under the guidance of journeyman electricians.
• Ensure all work complies with the National Electrical Code (NEC) and local building regulations.
• Maintain tools, equipment, and a clean, organized job site.
• Follow all company safety policies and procedures, including the use of PPE, and lockout/tagout protocols.

Service Lead.

HEB, Austin.

February 2023 – December 2024

• Supervise front-end cashiers, ensuring completion of daily responsibilities and efficient operation of checkout processes.
• Schedule breaks for cashiers based on business demands, and maintain IPMS standards during shifts.
• Lead the Dash operation, assisting the Dash holder, and managing break schedules as needed.
• Monitor customer flow in regular and express lanes, ensuring compliance with the three-person limit, and providing adequate bagging support.

Cross-Functional Support

HEB Austin.

February 2023-December 2024

• Collaborated with various departments to allocate labor hours effectively, ensuring each area received the necessary support for optimal operations.
• Monitored departmental performance throughout the day to identify any staffing shortages or delays, responding promptly to address issues.
• Filled in for positions across multiple departments, including Produce, Grocery, Curbside, Central Checkout, Bakery, Deli, Meat Market, and Dairy, as needed to maintain service standards.
• Assisted with training new employees in cross-functional roles, promoting best practices, and ensuring seamless integration into the team.
• Communicated regularly with department heads to assess needs and adjust staffing levels, enhancing overall efficiency and productivity.
• Implemented strategies to improve workflow and customer service during peak hours, ensuring all departments operated smoothly.

Front Counter Associate
Dans Hamburgers, Buda
June, 2022 – Febuary 2023

• Managed customer orders at the front counter and drive-through, ensuring accuracy and efficiency in service.
• Trained on the dressing board and fryer, and assisted with bussing tables as needed.
• Handled order taking and packing, verifying correctness before delivery, and addressing customer inquiries and complaints to enhance satisfaction.
• Processed payments and maintained inventory at the front counter, restocking essential items such as napkins and condiments throughout shifts.
• Prepared milkshakes and malts, ensuring timely and high-quality service.