Jon Anthony Mendiola-Perez
Tracy,CA
Summary
Motivated and results-oriented Sales and Customer Service Representative with 10+ years of experience delivering exceptional customer experiences while consistently meeting and exceeding sales targets. Adept at building strong client relationships, resolving customer concerns promptly, and identifying opportunities to upsell and retain business. Effective communication, and working in fast-paced, high-volume environments. Known for a customer-first approach, strong product knowledge, and a proactive attitude that drives both customer satisfaction and revenue growth.
Overview
10
10
years of professional experience
Work History
Pest Control Technician
Orkin Pest Control
Livermore, California
11.2024 - 07.2025
- Inspected properties for signs of pests and potential entry points.
- Applied pest control treatments safely and effectively to designated areas.
- Maintained equipment and tools for optimal performance and safety standards.
- Educated customers on pest prevention methods and maintenance practices.
- Followed all company protocols when applying pesticides on the inside and outside of structures.
Delivery Driver
Amazon
Livermore, California
09.2023 - 09.2024
- Delivered packages efficiently to various locations within designated timeframes.
- Maintained accurate records of deliveries and customer interactions daily.
- Operated delivery vehicle safely while adhering to traffic regulations.
- Collaborated with team members to coordinate efficient delivery routes.
- Inspected vehicle and equipment for safety compliance before each shift.
- Utilized GPS systems to navigate routes and optimize travel efficiency.
Facilities/Maintenance
ABM - Facility Services
Pleasanton, California
11.2018 - 11.2020
- Inspected building and reported issues to facilities maintenance team for repairs.
- Conducted regular inspections of common areas, residential units, and other facilities to ensure proper maintenance.
- Inspected facilities regularly for maintenance issues or necessary repairs.
- Conducted regular maintenance checks on equipment and facilities to ensure safety standards were met.
Sales Associate
Michael Kors
Livermore, California
11.2016 - 11.2018
- Assisted customers with product selections and provided exceptional service.
- Maintained product displays and ensured store cleanliness and organization.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves and managed inventory levels to enhance availability.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
- Collaborated with team members to meet daily sales goals and objectives.
Floor Supervisor/Retail Sales Associate
Calvin Klein
Livermore, California
10.2015 - 10.2016
- Supervised daily operations and ensured adherence to safety protocols.
- Coordinated staff schedules to optimize workflow and coverage.
- Trained new employees on company policies and procedures.
- Monitored inventory levels and ordered supplies as needed.
- Collaborated with management to address staffing needs and performance issues.
- Performed daily opening and closing procedures according to established guidelines.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
Education
Some College (No Degree) - Business
Las Positas College
Livermore, CASkills
- Pest inspection
- Pesticide application
- Equipment maintenance
- Safety compliance
- Customer service
- Team collaboration
- Effective communication
- Merchandising
- Multi-tasking strength
- Treatment planning
- Maintenance inspection
- Problem solving
- Sales strategies
References
References available upon request.
Timeline
Pest Control Technician
Orkin Pest Control
11.2024 - 07.2025
Delivery Driver
Amazon
09.2023 - 09.2024
Facilities/Maintenance
ABM - Facility Services
11.2018 - 11.2020
Sales Associate
Michael Kors
11.2016 - 11.2018
Floor Supervisor/Retail Sales Associate
Calvin Klein
10.2015 - 10.2016
Some College (No Degree) - Business
Las Positas College