Jonas Arroyo
Orlando,FL
Summary
Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional garden retail worker prepared to bring impactful plant care knowledge and customer service to new role. Proven ability to maintain organized and visually appealing displays, enhancing customer experience. Known for team collaboration and adaptability to changing needs. Skilled in plant identification and customer engagement.
Overview
6
6
years of professional experience
Work History
Lawn and Garden, Hardware, Sales Specialist
Home Depot
09.2021 - Current
- Attended over 100 customers daily with online orders and in-store.
- Maintain work knowledge of products and determine customer needs.
- Clean and maintain supplies, tools, equipment and storage areas in order to comply with safety regulations.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Entered orders into the store computer database system.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Responded to customer requests for products, services and company information.
- Built strong client relationships through consistent communication and effective problemsolving.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Cashier
Orlando Health
10.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
Cashier
Au Bon Pain
01.2020 - 03.2020
- Greeted customers with a smile and encouraged feedback containing their experience in our store.
- Maintain up-to-date knowledge of all promotions in our store.
- Remained punctual and professional at all times.
- Restocked, arranged and organized all food and merchandise.
- Help customers locate items and join rewards programs to promote loyalty, satisfaction and sales numbers.
Education
Major - Computer Information System
Dutchess County College
Poughkeepsie, NY01.2022
High School Diploma - undefined
Montessori Academy
Yonkers, NY06.2020
No Degree - Digital Media
Valencia College
Orlando, FLSkills
- Client Communication
- Customer Service
- Empathy
- Attention to Detail
- Problem Solving
- Computer Knowledge
- Relationship building
- Customer service and care
- Trimming techniques
- Production experience
- Heavy lifting
- Flexible and adaptable
- Tree planting
- Vegetable gardening
Awards
- Excellent customer service award
- Problem solver and focus developer award
- Perfect attendance award
Timeline
Cashier
Orlando Health
10.2023 - 11.2024
Lawn and Garden, Hardware, Sales Specialist
Home Depot
09.2021 - Current
Cashier
Au Bon Pain
01.2020 - 03.2020
High School Diploma - undefined
Montessori Academy
Major - Computer Information System
Dutchess County College
No Degree - Digital Media
Valencia College
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