JONAS GARCIA
Tolleson,AZ
Summary
Motivated Customer Service Professional with hands-on experience in telemarketing and retail operations. Achieved performance goals through effective communication and rapport-building with customers in fast-paced environments. Contributed to logistics and delivery operations by enhancing team performance through innovative solutions and strong time management.
Overview
5
5
years of professional experience
Work History
Driver Helper
Saam Delivers LLC
Gilbert, Arizona
09.2026 - Current
- Loaded delivery vehicles with packages for Saam Delivers LLC routes
- Unloaded parcels at customer locations alongside lead drivers
- Delivered packages safely to designated areas to ensure customer satisfaction safely using proper lifting and handling practices
Seaman
United Stated Navy
Great Lakes, Illinois
08.2026 - 09.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Store associate
Marshall's
Surprise, Az
01.2026 - 07.2026
- Developed extensive product knowledge, improving customer shopping experience.
- Utilized POS systems, facilitating efficient transaction processes.
- Maintained clean, organized store environment, enhancing customer attraction.
- Conducted regular stock audits, reducing shrinkage by 15%.
- Unloaded product from truck to sales floor in an efficient manner
Server
Macayo's
Goodyear, Az
01.2026 - 07.2026
- Trained and mentored new staff to improve service quality and teamwork
- Resolved customer complaints swiftly to uphold a positive dining experience
- Collaborated with kitchen staff to streamline service flow and improve guest satisfaction
- Trained and mentored new staff, enhancing team efficiency and performance
- Maintained cleanliness and organization, contributing to a welcoming atmosphere
GENERAL MERCHANDISE EXPERT
TARGET
07.2024 - 12.2025
- Stocked and organized products on shelves and in backroom to enhance product visibility and accessibility Operated cash register efficiently. Greeted guests and assisted customers Assisted and directed guests to ensure a positive shopping experience Unloaded and pushed product from truck onto sales floor and backroom Corrected inventory Prepared and bagged online orders. Organized product displays strategically and branded sales floor and backroom Boxed items for online orders
- Stocked general merchandise shelves using Target backroom and salesfloor procedures.
- Zoned aisles to maintain clean, shoppable presentation for Target guests.
- Processed inbound freight and sorted merchandise to department locations.
Vendor
Racoon Inc
04.2022 - 06.2022
- Conducted comprehensive inventory checks in warehouse Delivered goods to store locations, ensuring timely availability of products Managed multiple tasks during shifts to maintain operational flow Stocked inventory on store aisles Managed loading and unloading of inventory shipments
- Coordinated vendor communications for Racoon Inc purchasing and delivery needs.
- Reviewed invoices and matched billing details against supplier agreements.
- Tracked order status and updated internal teams on shipment changes.
Education
High School Diploma -
Tolleson Union High School
Tolleson, AzSkills
- Inventory management
- Stock control
- Customer support
- Customer Engagement
- Team Coordination
- Team collaboration
- Time management
- Adaptability
- Self-motivation
- Fast learner
- Problem-solving
- Interpersonal Communication
- Self-discipline
- Personal accountability
- Responsibility
- Computer skills
Accomplishments
- Ranked in top 10% of class
- 3 years of leadership experience from MCJROTC
- Over 60 hours of volunteer service
- Led a group of 10 cadets in drill practice
- Public Affairs Chief Squad Leader
Timeline
Driver Helper
Saam Delivers LLC
09.2026 - Current
Seaman
United Stated Navy
08.2026 - 09.2026
Store associate
Marshall's
01.2026 - 07.2026
Server
Macayo's
01.2026 - 07.2026
GENERAL MERCHANDISE EXPERT
TARGET
07.2024 - 12.2025
Vendor
Racoon Inc
04.2022 - 06.2022
High School Diploma -
Tolleson Union High School