Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonas Neto

Houston,TX

Summary

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Motivated Housekeeper with 2 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Skilled housekeeping with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level housekeeping position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Housekeeping Lead

IH Services Inc.
04.2022 - Current
  • Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.
  • Enhanced guest satisfaction by maintaining consistently high standards in room cleanliness and presentation.
  • Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
  • Conducted regular inspections to ensure adherence to safety, sanitation, and quality control guidelines.
  • Implemented inventory control systems for supplies and equipment, minimizing waste and ensuring availability when needed.
  • Assisted management in hiring decisions by conducting interviews and selecting qualified candidates for open positions.
  • Developed comprehensive checklists for daily tasks, resulting in consistent completion of all duties as assigned.
  • Mentored new hires during onboarding process, facilitating a smooth integration into the housekeeping team.
  • Resolved guest complaints with prompt attention to detail, ensuring customer satisfaction throughout their stay at the property.
  • Maintained proper documentation of completed tasks, providing a clear record of activities performed during each shift.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Managed staff of 3 housekeepers.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Handled requests for extra linens, toiletries and other supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.

Education

High School Diploma -

Hippocrates High School
Brasil
12.1997

Skills

  • Energy Conservation
  • Housekeeping Techniques
  • Budget Management
  • Room Inspection

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeping Lead

IH Services Inc.
04.2022 - Current

High School Diploma -

Hippocrates High School
Jonas Neto