Jonas Phillips
Salt Lake City
Summary
Overall, an extremely reliable and versatile employee no matter what way you slice it. I'll always show up ready to give 100%. Dynamic professional with a solid track record in customer service and team management, enhancing operational efficiency and service delivery. Successfully led shipping teams to improve workflow and resolve issues, ensuring high satisfaction rates. Dedicated to fostering a positive team culture while consistently achieving performance targets.
Overview
5
5
years of professional experience
Work History
Order Fulfillment Specialist
Advance Displays & Store Fixtures
Riverton
10.2024 - Current
- Picked, packed, and labeled merchandise for shipment, ensuring accuracy and timeliness of orders.
- Assembled and packed orders for shipment, coordinating with shipping personnel to facilitate dispatch.
- Collaborated with team members to meet daily targets, enhancing overall workflow and task completion.
Shipping Lead
Advance Displays & Store Fixtures
Riverton
06.2025 - 02.2026
- Led parcel shipping team to streamline operations and enhance service delivery
- Coordinated with sales team to resolve shipping issues and provided timely freight quotes
- Processed inbound and outbound shipments
- Ensured the accuracy and quality of procured pallets
- Loaded freight onto delivery trucks for shipping to customers
- Maintained freight carrier relations
- Motivated team members and fostered positive team culture
Closet Installer
Closets by Design
03.2024 - 08.2024
- Constructed and installed shelving units while directing and training helpers to ensure quality work.
- Utilized power tool experience, customer service, and problem-solving skills to deliver effective installations.
- Provided post-installation support, addressing client issues and concerns to enhance satisfaction.
Catering Lead
Panera Bread
10.2021 - 12.2023
- Produced and delivered catering orders on time, ensuring seamless service for events and supporting kitchen staff.
- Cultivated repeat business from satisfied customers through follow-up calls and personalized thank-you notes after each event, fostering long-term relationships.
- Developed time management, customer service, and team training skills to enhance operational efficiency.
Education
Associate of Science - Aerospace Engineering
Salt Lake Community College
Salt Lake City, UT04-2028
Skills
- Forklift operation: Thorough forklift experience, using sit-down, stand up, and reach lifts
- Time management: The wide amount of responsibilities I've had in different positions has required me to be very efficient with my time
- Team management: Different positions and opportunities have required me to oversee others
- Team collaboration: This has been a theme throughout my work experience, and has been vital to the success of the team
- Attention to detail: All of my positions have required some aspect of attention to detail, and because of that, I often catch the little things that others may not
- Interpersonal skills: After interacting with many different coworkers, I have learned what it takes to have a positive team attitude, and culture
Timeline
Shipping Lead
Advance Displays & Store Fixtures
06.2025 - 02.2026
Order Fulfillment Specialist
Advance Displays & Store Fixtures
10.2024 - Current
Closet Installer
Closets by Design
03.2024 - 08.2024
Catering Lead
Panera Bread
10.2021 - 12.2023
Associate of Science - Aerospace Engineering
Salt Lake Community College