Jonas Raiha
Clinton Township
Summary
Results-oriented Oakland University student with a background in data analysis and SQL, known for automating processes to cut completion time by 80%. Strong skills in product merchandising and customer engagement, consistently improving sales and customer satisfaction. Demonstrated ability to provide strategic insights and lead initiatives.
Overview
2
2
years of professional experience
Work History
Lumber Sales Associate
The Home Depot
Sterling Heights
05.2024 - Current
- Managed customer inquiries via phone, delivering detailed product information.
- Processed customer payments efficiently using cash registers and computers.
- Prepared tailored quotes based on customer requirements.
- Tracked inventory levels accurately through computer systems.
- Participated in staff meetings to align on sales goals and strategies.
- Operated heavy machinery, including forklifts and reach trucks, for effective product handling.
- Merchandised products to maintain an organized and appealing sales floor.
Brand Advocate Analyst - Intern
The Home Depot Inc
Atlanta
05.2025 - 07.2025
- Collaborated with businesses on Home Depot's online platform to analyze KPIs and enhance conversion rates.
- Completed an individual project that automated a process of retrieving data for assortment gap analysis and reduced the original time for completing this process from 3 hours to 15 minutes.
- Automated assortment gap analysis process using SQL, reducing completion time from three hours to fifteen minutes.
- Utilized automated code to perform assortment gap analysis for a supplier, delivering key insights for strategy.
- Presented project outcomes to vice presidents of online division, showcasing results and recommendations.
- Trained Brand advocates on utilizing code for vendor-specific assortment gap strategies.
Tool Rental Associate
The Home Depot
Sterling Heights
02.2024 - 05.2024
- Drafted rental contracts and explained terms and tool usage to customers.
- Leveraged customer service skills to assist customers in selecting suitable products.
- Guided customers on proper product usage for project completion.
- Assisted customers in selecting and renting tools for various projects.
- Operated rental equipment to demonstrate proper usage and safety protocols.
Education
Bachelor of Science - Management Information Systems
Oakland University
Rochester Hills, MI12.2026
Associate Degree - Business Administration
Henry Ford College
Dearborn, MI05.2024
Skills
- Microsoft Excel and Office applications
- SQL database management
- Python programming
- Data analysis and visualization
- System analysis
- Product merchandising
- Google Cloud Platform
Timeline
Brand Advocate Analyst - Intern
The Home Depot Inc
05.2025 - 07.2025
Lumber Sales Associate
The Home Depot
05.2024 - Current
Tool Rental Associate
The Home Depot
02.2024 - 05.2024
Bachelor of Science - Management Information Systems
Oakland University
Associate Degree - Business Administration
Henry Ford College