Jonas Rogers
Norman
Summary
Accomplished Digital Wideband Systems Maintainer with the United States Marine Corps, excelling in signal troubleshooting and customer support. Proven ability to enhance operational efficiency through advanced troubleshooting and effective inventory control. Recognized for fostering a collaborative environment while ensuring high-quality service and technical excellence in satellite communications.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Digital Wideband Systems Maintainer
United States Marine Corps
Twentynine Palms
08.2020 - 08.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support, guidance, and mentorship to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated a variety of machinery and tools safely and efficiently.
- Educated customers on proper operation and maintenance of their satellite systems.
- Provided technical advice over the phone or via email about troubleshooting procedures for common issues with satellite systems.
- Maintained inventory of necessary tools and parts for installation and repair of satellite systems.
- Ran wires between components and to outside cable systems.
- Performed quality control tests on newly installed satellite systems.
- Conducted site surveys to determine best locations for installation of satellite dishes.
- Updated system software and firmware when required to ensure compatibility with new services or features.
- Installed, set up and repaired devices and system components.
- Monitored signals using specialized meters to identify any problems that may exist in the reception or transmission of signals.
- Troubleshot and repaired satellite systems to resolve technical issues.
- Performed routine maintenance and repair on ground radio equipment, such as transceivers, receivers, amplifiers, antennas and other components.
- Constructed cables for connecting various pieces of communication equipment together for use in ground radio networks.
- Read and interpreted drawings, piping diagrams, job specifications, mounting specs and testing procedures.
- Conducted field tests on radios to determine their range and signal strength under varying conditions.
- Replaced defective components in a variety of electronic equipment used in ground radio communications.
- Installed new software updates for ground radio systems according to manufacturer specifications.
- Checked equipment with reported issues to determine safety, evaluate performance and identify root causes of problems.
- Provided technical support to customers by troubleshooting complex issues related to ground radio operations.
Education
HiSET - N/A
Oklahoma City Community College
Oklahoma City, OK02-2020
Some College (No Degree) - Computer Science
Oklahoma City Community College
Oklahoma City, OKSkills
- Signal troubleshooting
- System analysis
- Customer support
- Equipment maintenance
- Inventory control
- Database management
- Satellite installation
- Quality assurance
- Time management
- Problem resolution
- Technical documentation
- Calm under pressure
- Friendly, positive attitude
- Analytical and critical thinking
- Maintenance & repair
- [Equipment] operation
- Troubleshooting
- Technical support
- Safety compliance
- Cable construction
- Software updates
- RF systems expertise
- Advanced troubleshooting
- Satellite communications
- Grounding techniques
- Soldering proficiency
- Electronics repair
- Software configuration
- RF troubleshooting
- Spectrum analyzer operation
- Schematic interpretation
- Wiring and cabling
- Fiber optic installation
Certification
- United Services Military Apprenticeship Program Fiber Technician
- United Services Military Apprenticeship Program Computer Operator
Accomplishments
- Navy and Marine Corps Achievement Medal
- Meritorious Mast
References
References available upon request.
Timeline
Digital Wideband Systems Maintainer
United States Marine Corps
08.2020 - 08.2025
HiSET - N/A
Oklahoma City Community College
Some College (No Degree) - Computer Science
Oklahoma City Community College