Jonas Spry
Minneapolis,MN
Summary
Dedicated professional with a proven track record at Grand Portage Trading Post, adept in staff management and customer satisfaction enhancement. Leveraged cash handling expertise and attendance oversight to streamline operations. Excelled in resolving customer issues, achieving a significant improvement in customer loyalty. Skilled in training and supervising teams, ensuring compliance with company policies.
Overview
12
12
years of professional experience
Work History
Facilities Assistant
Aliveness Project
05.2022 - Current
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Shift Supervisor
Grand Portage Trading Post
09.2013 - 04.2016
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
Skills
- Attendance oversight
- Shift reporting
- Staff management
- Customer-oriented
- Cash handling expertise
Timeline
Facilities Assistant
Aliveness Project
05.2022 - Current
Shift Supervisor
Grand Portage Trading Post
09.2013 - 04.2016
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