JONAS TATCHIEUP
Arlington,TX
Summary
I am a highly motivated and optimistic IT professional with a decade of experience, possessing a deep understanding and continually expanding knowledge of DevOps tools like Jenkins, Terraform, Kubernetes, Ansible, and more, to better automate processes. I have hands-on experience in managing end-to-end pipelines for various Java-based applications, from Continuous Integration to Continuous Delivery or Deployment and Monitoring. With my passion and drive for this field, coupled with its limitless potential for growth, I am committed to learning something new every day and would make a valuable asset to any team.
Overview
13
13
years of professional experience
Work History
DevOps Engineer
Aver LLC
Arlington, VA
09.2020 - Current
- Worked with Docker containerization and deployed applications over Docker containers
- Experience with version control tools like Git, GitHub, and AWS Code Commit
- Experience in Git creating branches, tagging, setting SVN externals, and providing access permissions to the developers over branches
- Created organizations and repos and granted required access
- Ensuring pull request is used before merging
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance
- Worked with Docker containerization and deployed applications over Docker containers
- Terraform blocks to create and provision multi tiers applications on AWS while focusing on the security of state files
- Experience in providing operations and maintenance support for AWS cloud resources such as launching, maintaining, and troubleshooting EC2 instances, S3 buckets, Virtual Private Clouds (VPC)
- Elastic Load Balancers (ELB), Relational Database Services (RDS), Backups, Route53, Cloud Watch, and IAM
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
- Infrastructure: Amazon Web Services (AWS), CentOS, Jenkins, Apache Maven, Apache Tomcat
- Docker, Kubernetes, Git, Bit Bucket, Ansible, Terraform
- Hand on experience in Azure DevOps and GitLab environment.
- Automated application build and deployment, driving efficiency of code development process
- Participated in and brainstormed with technical working groups, progress meetings to solve issues
- Defined build and configuration standards to provision infrastructure services
- Deployed and supported infrastructure automation and configuration management tools
- Analyzed code and corrected errors to optimize output
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces
- Updated software upon release of vendor patches to mitigate vulnerabilities
- Coordinated testing and validation procedures through software development lifecycle
Linux System Administrator
Data Service Group
Bear, Delaware
01.2020 - 09.2020
- Importing and exporting files and directories from one server to another
- Managing Network configurations on Linux servers
- Installation, Configuration, and Maintenance of RedHat Linux servers on VMware and Physical hardware
- Installing, configuring, and troubleshooting Tomcat and Apache web servers
- Managing user/group administration, file/directory security, authentication, and access management
- Configuring and managing network services (HTTP)
- Writing bash scripts to automate tasks that are performed frequently on Linux servers
- Performing periodic system updates and debugging bash scripts
- Managed Centos and Ubuntu servers remotely using Putty, PowerShell, Moba-Xterm, VSC, etc.
- Implemented network security improvements to resolve vulnerabilities.
- Configured, tested and managed software installations.
- Configured and updated Linux servers with latest releases and patches.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Analyzed equipment performance records to determine need for repair or replacement.
- Monitored network performance to determine adjustments needed.
Service Desk Analyst
Boston Medical Center, Boston City Hospital
Boston, MA
08.2019 - 01.2020
- Entered service tickets into the incident tracking system to facilitate faster problem identification and resolution
- Responded to user operational issues with desktop computers, laptops, and mobile electronic devices to enable problem resolution
- Identified system hardware, network infrastructure, and connectivity issues preventing user-initiated task execution
- Engaged in user support interactions via telephone, chat, and email platforms
- Resolved common user concerns by utilizing preset issue resolution scripts
- Maintained servers and systems to keep networks fully operational during peak periods
- Patched software and installed new versions to eliminate security problems and protect data
- Worked with the software development team on reported errors and bugs on newly released software and assisted in the deployment of release fixes.
- Resolved issues on initial call 90% of time using internal knowledge base, troubleshooting skills, experience and team resources.
- Analyzed and resolved IT problems to achieve complete resolution for customers with minimal productivity loss.
- Uninstalled and reinstalled basic software applications, resolved username problems, verified proper hardware and software setup, resolved network connectivity issues and corrected email irregularities.
- Delivered basic support and troubleshooting such as password resets, printer configurations and break/fix instructions.
Desktop Support Engineer
L.A.Z Parking
Woburn, MA
12.2010 - 08.2018
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations
- Configured hardware, devices, and software to set up workstations for employees
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated
- Developed and implemented bug fixes and patch sets for existing web applications
- Documented and updated known fixes in the knowledge base for future reference
- Configured and installed computer systems for other sub-organizations
- Removed malware, ransomware, and other threats from laptops and desktop systems
- Monitored system performance to maintain system integrity.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
Education
Bachelor of Science - Information Technology
University of Massachusetts - Boston
Boston, MA05.2019
Skills
- AWS Services:
- EC2, S3, RDS, Auto Scaling
- Load Balancer, Cloud Watch, Cloud Trail, VPC
- IAM, Glacier, SNS, Systems Manager, API
- Gateway, Route 53
- CI/CD Tools: Jenkins
- Skill: Ansible - Terraform - Apache Maven -
- Apache Tomcat - Jforg - SonarQube - Bit Bucket
- Nginx -
- Container Orchestration & Container Technology:
- Kubernetes - Docker
- Github
- Jira
- Ability To Manage
- Sonarqube
- Jenkins
- Maintenance And Troubleshooting
- Firmware
- Performance Management
- Administration
- Wan
- Change Management
- User Acceptance Testing
- Configuration Management
- Security Oversight
Timeline
DevOps Engineer
Aver LLC
09.2020 - Current
Linux System Administrator
Data Service Group
01.2020 - 09.2020
Service Desk Analyst
Boston Medical Center, Boston City Hospital
08.2019 - 01.2020
Desktop Support Engineer
L.A.Z Parking
12.2010 - 08.2018
Bachelor of Science - Information Technology
University of Massachusetts - Boston
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