Jonasha Salmond
Newnan,GA
Summary
Highly motivated and committed professional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Piedmont HealthCare
01.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Medical Assistant
Childrens Healthcare Of Atlanta
03.2023 - 06.2023
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Customer Service Representative
Party With US, LLC
10.2010 - 03.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Pre-nursing Studies
South College
Knoxville, TN06.2023
High School Diploma -
Churchland High School
Portsmouth, VA06.2011
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Reliable team player
- Data Entry
- Adaptable
- Appointment Setting
- Insurance Verification
- Insurance Claims
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Piedmont HealthCare
01.2024 - Current
Certified Medical Assistant
Childrens Healthcare Of Atlanta
03.2023 - 06.2023
Customer Service Representative
Party With US, LLC
10.2010 - 03.2014
Associate of Science - Pre-nursing Studies
South College
High School Diploma -
Churchland High School