Jonatan Garcia
Los Angeles,CA
Summary
Attentive Server with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
17
17
years of professional experience
Work History
Server
Teleferic Barcelona
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Server
The Bottle Inn
03.2023 - Current
Server
Teleferic Barcelona
02.2016 - 05.2018
Server
Ortega 120
06.2009 - 08.2015
Dishwasher, Kitchen Prep, Busboy, Server
Buona Vita
11.2006 - 06.2009
Education
No Degree - Business Administration
Los Medanos College
Pittsburg, CA08.2017
No Degree - Genaral Classes
El Camino College
Torrance, CA08.2011
Skills
- Customer Service
- Leadership
-Team Player
-Hospitable
- Ability to multitasking
-Problem-solving
-Attention to details
-Stamina
Timeline
Server
Teleferic Barcelona
05.2023 - Current
Server
The Bottle Inn
03.2023 - Current
Server
Teleferic Barcelona
02.2016 - 05.2018
Server
Ortega 120
06.2009 - 08.2015
Dishwasher, Kitchen Prep, Busboy, Server
Buona Vita
11.2006 - 06.2009
No Degree - Business Administration
Los Medanos College
No Degree - Genaral Classes
El Camino College
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