Summary
Overview
Work History
Education
Skills
Timeline
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Jonatan Garcia Hernandez

Santa Maria,CA

Summary

I am someone who faces any issue head on, remain focused on my work and lend others a hand. I maintain calm and patience when needed and follow orders. I do my best to see different outcomes of any situation as well as improve myself and/or my surroundings to get the best results for any job. I strive to be as good as the job expects if not better with the knowledge I'm given and have.

Overview

11
11
years of professional experience

Work History

Food and Beverage Runner

Chumash Casino
Santa Ynez, CA
04.2024 - Current
  • Adhered to health and safety regulations during food and beverage handling.
  • I provide my best customer service by responding promptly to guests' inquiries or complaints.
  • I run orders from the kitchen to the dining room in an efficient manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Restocked and cleaned counter and service stations throughout shifts.

Restaurant Server

Radisson
Santa Maria, CA
10.2017 - 08.2023
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Kept my area clean and organized as well as restocked
  • Used my skills to resolve any and all problems that arose.
  • Managed multiple tasks simultaneously while providing customer service.
  • Aided my coworks in all types of work.

Customer Service Representative

Walmart
Santa Maria, CA
08.2014 - 07.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Ernest Righetti High School
Santa Maria, CA
06.2014

Skills

  • Bilingual (English and Spanish)
  • Customer Satisfaction
  • Complaint Resolution
  • Team player
  • Critical Thinking
  • Adaptive to different situations

Timeline

Food and Beverage Runner

Chumash Casino
04.2024 - Current

Restaurant Server

Radisson
10.2017 - 08.2023

Customer Service Representative

Walmart
08.2014 - 07.2017

High School Diploma -

Ernest Righetti High School

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Jonatan Garcia Hernandez
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