Jonatan Hernandez
175 W Clover Rd Tracy,CA
Summary
Reliable and dedicated former Forklift Operator with over eight years' experience. Currently experienced in the aircraft industry. Proficient in operating under tight schedules with minimal oversight. Experience in receiving and handling material in the food and aircraft industry, detecting missing or defective products and updating inventory records. Dedicated Ramp Supervisor knowledgeable about FAA, TSA and OSHA regulations and industry best practices that optimize ramp operations. Successful at overseeing safe and productive team operations that maintain departure schedules. Offering an open schedule, a well-coordinated approach and 2 years' experience in the field. Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion.
Overview
22
22
years of professional experience
1
1
Certification
Work History
FORKLIFT OPERATOR
S. MARTINELLI'S & CO.
08.2007
- Correctly and efficiently transport product between delivery vehicles, staging areas and storage
- Receive incoming shipments and review contents against purchase order for accuracy
- Follow proper selection procedures as established by the company
- Verify and record the count and condition of cargo received
- Assist in physical inventories and maintain stock rotations.
Ramp Agent
Southwest Airlines
San Jose
08.2023 - Current
- Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
- Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
- Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
- Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
- Investigated any incidents involving damage to aircraft or property during loading and unloading activities.
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
Ramp Supervisor
Southwest Airlines
Oakland
04.2022 - 08.2023
- Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
- Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
- Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
- Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Managed shift schedules for ramp staff members including breaks and meal times.
- Investigated any incidents involving damage to aircraft or property during loading and unloading activities.
RAMP AGENT
SOUTHWEST AIRLINES
San Jose
04.2019 - 04.2022
- Diligently ensure that aircraft are ready for their flights by providing efficient ground support services and operating ground servicing and support equipment such as aircraft stair units, baggage carts, belt loaders, and baggage tugs
- GUIDING AIRCRAFT TO AND FROM GATES AND BACKING THEM UP FOR TAKE-OFF, PARKING ARRIVING AND DEPARTING AIRCRAFT; LOADING AND UNLOADING ARRIVING AND DEPARTING AIRCRAFT CARGO AND BAGGAGE;PROVIDING SPECIAL HANDLING OF BAGGAGE AS REQUIRED; DELIVERING PASSENGER BAGGAGE TO THE CLAIM AREA; REPORTING ALL EQUIPMENT MALFUNCTIONS TO APPROPRIATE AUTHORITIES AND COMPLYING WITH ALL AIRPORT AUTHORITY AND CARRIER SECURITY REQUIREMENTS.
SECURITY OFFICER
INTACT PROTECTIVE SERVICES
07.2002 - 08.2007
- Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points.
Education
HIGH SCHOOL DIPLOMA -
RENAISSANCE HIGH SCHOOL
06.2002
Skills
- Safety-conscious
- Organized
- Time management ability
- Ability to work on a team
- Ability to operate vehicles
- People-oriented
- Detail-oriented
- Bilingual in English and Spanish
- Safety Management
- Daily assignments
- Task Delegation
- Personnel Supervision
- Operational Efficiency
- Incident Reporting
- Arrival/departure procedures
- Hazardous Materials Handling
- Freight Handling
- Brake Ride certified
Training And Certificates
- OSHA-certified Forklift Operator
- Safety committee member
- SAP training
- Ramp agent training
Certification
- Brake Ride certified
- White Belt
Languages
Spanish
Native/ Bilingual
Timeline
Ramp Agent
Southwest Airlines
08.2023 - Current
Ramp Supervisor
Southwest Airlines
04.2022 - 08.2023
RAMP AGENT
SOUTHWEST AIRLINES
04.2019 - 04.2022
FORKLIFT OPERATOR
S. MARTINELLI'S & CO.
08.2007
SECURITY OFFICER
INTACT PROTECTIVE SERVICES
07.2002 - 08.2007
HIGH SCHOOL DIPLOMA -
RENAISSANCE HIGH SCHOOL
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