Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonatha Mendez Hernandez

Las Vegas,NV

Summary

Dedicated professional with a positive attitude and strong problem-solving skills. Proven ability to enhance guest satisfaction through attention to detail and effective teamwork. Experienced in maintaining high cleanliness standards and ensuring workplace safety, contributing to a welcoming environment. Flexible and committed to excellence in service delivery.

Overview

2
2
years of professional experience

Work History

Team Member

3 Little Chicks
01.2024 - 04.2025
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.

Team Member

McDonald's
09.2024 - 12.2024
  • Maintained productive, efficient approach to all tasks.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

Guest Room Attendant

Hotel Hilton
01.2023 - 09.2024
  • Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
  • Inspected rooms to identify and address maintenance issues, improving overall guest experience.
  • Reported damages, disturbances and shortcomings to supervisor.
  • Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.
  • Adhered strictly to hygiene protocols when handling laundry items, preventing cross-contamination between clean and soiled materials.

Education

High School Diploma -

High School Carabobo
Venezuela
07-2017

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Cleaning
  • Flexible schedule
  • Workplace safety

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Team Member

McDonald's
09.2024 - 12.2024

Team Member

3 Little Chicks
01.2024 - 04.2025

Guest Room Attendant

Hotel Hilton
01.2023 - 09.2024

High School Diploma -

High School Carabobo

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Jonatha Mendez Hernandez