Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathain Jacobs

Lehigh Acres,FL

Summary

Dynamic and results-driven Server with a proven track record at Texas Roadhouse Restaurant, where exceptional customer service and multitasking abilities led to enhanced dining experiences and customer satisfaction. Skilled in POS system management and team collaboration, consistently maintaining high-quality service standards. Demonstrates strong work ethic and interpersonal skills, contributing to efficient team performance and guest relations management. Motivated student , with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Server

Texas Roadhouse Restaurant
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Inspected dishes and utensils for cleanliness.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Florida SouthWestern State College
Fort Myers, FL
08.2024 -

High School Diploma -

Fort Myers High School
Fort Myers, FL
06.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Professional Appearance
  • Supply Restocking
  • Quality Control
  • Guest Relations Management
  • Warm and Friendly
  • Adaptable and Flexible
  • Reliability
  • Reliable and Responsible
  • Team Player
  • High Energy and Stamina
  • Team Leadership
  • Multitasking Abilities
  • Problem-Solving
  • Excellent Communication
  • Attention to Detail
  • Decision-Making
  • Effective Communication
  • Teamwork and Collaboration
  • Time Management
  • Cleaning and sanitizing
  • Organizational Skills
  • Active Listening
  • Team Collaboration
  • Problem-solving abilities
  • Ability to Lift 30 Pounds
  • Hospitality best practices
  • Time management abilities
  • Analytical Thinking
  • Task Prioritization
  • Table Monitoring and Turnover
  • Interpersonal Skills

Timeline

Florida SouthWestern State College
08.2024 -

Server

Texas Roadhouse Restaurant
02.2023 - Current

High School Diploma -

Fort Myers High School
Jonathain Jacobs