Jonathan Costa
Service Technician
Oakland,CA
Summary
Service Technician with 5 years of experience in the field. Possesses strong knowledge of electrical, plumbing, construction, and washer & dryer units. Highly skilled in troubleshooting and repairing a variety of complex issues. Passionate about providing excellent customer service and finding efficient solutions, as well as learning new skills.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Maintenance Tech II
Holland Partner Group
05.2023 - Current
- Manage turnover process for high-rise residential units.
- Coordinating with painters, cleaners, and other vendors to ensure timely readiness for new residents.
- Utilize Yardi and Leonardo 247 for efficient scheduling and management tasks.
- Maintain physical upkeep of property.
- Filled in for coworkers at sister properties.
- Complete work orders in timely manor.
- Conduct weekly inspections of fire systems and backup generator to ensure safety of residents.
- Respond to emergency calls outside of scheduled work hours.
- Proficient in diagnosing and repairing appliances including garbage disposals, washers, dryers, and dishwashers, ensuring optimal functionality.
- Assume managerial responsibilities in overseeing team operations and fostering collaborative work environment.
- Demonstrate rapid learning capabilities and adaptability to new challenges.
Service Technician
B-Tek Construction/EquipTech Services
10.2018 - 05.2023
- Conduct electrical, plumbing, and construction repairs on various appliances
- Troubleshoot and diagnose problems with washer and dryer units
- Perform preventative maintenance on equipment to ensure longevity and optimal performance
- Communicate with customers to provide updates on repair status and offer recommendations for future maintenance
- Installation of appliances such as commercial and residential washers, dryers, and water heaters
- Maintain accurate records of service calls and repairs completed
- Conducted repairs on electrical and plumbing systems for commercial and residential customers
- Installed and maintained various types of appliances
- Responded to emergency repair calls and provided prompt and efficient solutions
- Assisted with the training of new technicians on company procedures and policies
- Developed strong relationships with customers through exceptional customer service
Skills
Electrical knowledge
undefinedTimeline
Maintenance Tech II
Holland Partner Group
05.2023 - Current
Service Technician
B-Tek Construction/EquipTech Services
10.2018 - 05.2023
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