Jonathan Aaron Hurtado
San Jose,CA
Summary
Organized and dependable candidate successful at supervising multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, detail-oriented team player with strong organizational skills, ability to handle multiple projects simultaneously with a high degree of accuracy and excellent customer service abilities.
Overview
2
2
years of professional experience
19
19
years of post-secondary education
2
2
Languages
Work History
Server
Church And Union Nashville
11.2023 - 03.2024
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server Assistant
The Westin Hotel
03.2023 - 10.2023
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
Breakfast Attendant
TownePlace Suites By Marriott
01.2023 - 03.2023
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Managed food preparation tasks effectively, meeting the demands of peak service hours with ease.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Participated in regular staff meetings to discuss improvements or address any concerns within the team.
Server Assistant
Intercontinental Hotels Group
06.2022 - 12.2022
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
Education
No Degree - Languages
Universidad Externado De Colombia
Bogotá, Colombia 05.2001 -
Skills
- Persuasive Speaking Skills
- Empathy and team work
- Adaptability
- Ability to Use Positive Language
- Clear Communication Skills
- Willingness to improve
- Computer Skills / Microsoft Office / Customer service Software
Timeline
Server
Church And Union Nashville
11.2023 - 03.2024
Server Assistant
The Westin Hotel
03.2023 - 10.2023
Breakfast Attendant
TownePlace Suites By Marriott
01.2023 - 03.2023
Server Assistant
Intercontinental Hotels Group
06.2022 - 12.2022
No Degree - Languages
Universidad Externado De Colombia
05.2001 -
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