Jonathan Acevedo Vargas
Auburn,PA
Summary
Over 8 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
12
12
years of professional experience
Work History
Delivery Expert
Domino's Pizza
05.2023 - Current
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
- Collaborated with team members to ensure smooth workflow and fast order processing.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Conducted pre-delivery vehicle inspections to ensure safety and optimal performance during trips.
- Utilized company software effectively for tracking orders, updating customer information, and managing schedules efficiently.
- Enhanced operational efficiency by optimizing delivery routes using GPS technology.
- Coordinated consistent on-time deliveries of damage-free goods.
Uber Partner
Uber And Lyft
01.2018 - 05.2023
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
Roofing Foreman
Castro General Construction
03.2012 - 01.2018
- Maximized roof longevity with proper installation of various roofing materials such as asphalt shingles, metal panels, single-ply membranes, and built-up roofs.
- Assigned daily duties to each employee based upon individual strengths, effectively completing [Number]% of roofing jobs on time.
- Assisted in the preparation of accurate project estimates and proposals, ensuring that potential clients had a clear understanding of all costs involved.
- Conducted thorough inspections of completed projects, identifying any necessary repairs or modifications to guarantee quality results.
- Spoke with roofing customers and answered questions regarding concerns and requests.
- Collaborated with teams of [Number] workers in [Number] different worksites.
- Managed roofing supplies, parts and equipment by ordering new materials to refill low inventory.
- Maintained job sites to meet company and federal safety regulations.
- Communicated effectively with team members, guiding crew in roof installations and repair work.
Education
High School Diploma -
Cenapec Institution
Santo Domingo Dominican Republic 06.2004
Skills
- Package handling
- Loading and unloading
- Safety protocols and procedures
- Warehouse Operations
- Clean Driving Record
- Customer interaction
- Vehicle Inspection
- Route Planning
- GPS Navigation
- Professional Appearance
- Vehicle Maintenance
- Customer rapport
- Fuel Efficiency
- Weather Adaptation
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Delivery Expert
Domino's Pizza
05.2023 - Current
Uber Partner
Uber And Lyft
01.2018 - 05.2023
Roofing Foreman
Castro General Construction
03.2012 - 01.2018
High School Diploma -
Cenapec Institution
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