Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Hobbies and Interests
Activities
Affiliations
Languages
Timeline
Generic

Jonathan A. Hernandez

New York

Summary

Diligent Pet Caregiver with extensive experience in animal welfare and behavior training. Successfully supported various pet care needs, ensuring high levels of customer satisfaction. Demonstrated expertise in handling diverse species and maintaining clean and safe environments.

Professional caregiver with strong background in providing compassionate care for pets. Skilled in animal behavior, grooming, and administering medications. Known for fostering collaborative environment and adapting to dynamic situations. Reliable team player focused on delivering exceptional results and ensuring pet well-being.

Knowledgeable [Desired Position] with rich background in fostering team dynamics and strategic gameplay. Successfully led teams to significant victories while developing players' technical and tactical skills. Demonstrated effective communication and leadership abilities to motivate and mentor athletes.

Experienced with team management, training, and development. Utilizes effective communication and leadership to inspire and guide players to achieve their potential. Track record of creating strategic game plans and fostering collaborative team environment.

A committed coaching professional with extensive experience in fostering talent and improving team efficiency. Proven ability to design and implement training programs that yield positive outcomes. Known for strong interpersonal skills and collaborative approach that adapts to evolving needs and achieves tangible results.

Experienced with developing and executing effective training programs. Utilizes strong communication and motivational skills to enhance team performance and individual growth. Track record of successfully building relationships and fostering positive learning environment.

Skilled coaching professional with proven track record in team leadership and development. Known for fostering collaboration, adapting to changing needs, and driving results. Strong expertise in creating strategies, motivating individuals, and enhancing performance. Reliable and resourceful with keen understanding of effective communication and problem-solving.

Knowledgeable Soccer coaching with solid background in coaching and training. Adept at developing tailored programs that enhance team performance and drive individual growth. Demonstrated ability to effectively communicate and build strong relationships, ensuring client satisfaction and long-term success.

Experienced with advanced game strategy and physical conditioning in high-stakes environments. Utilizes teamwork and communication to drive game success. Track record of maintaining peak performance and contributing to team victories through strategic play and resilience.

Diligent Striker with comprehensive background in competitive soccer, contributing to team victories and individual accolades. Demonstrated ability to perform under pressure and maintain peak physical condition. Proven track record of strategic thinking and effective teamwork.

Versatile Soccer Player experienced in training hard, eating well and contributing to team success. Remarkable fitness, spatial awareness and ball control. Good communication, organizational, and leadership abilities.

Student-athlete, communicating with teammates, and coaches to solve problems, leveraging diplomatic skills. Balance full class schedule with athletics through efficiency and determination. Self-motivated to work toward ultimate goals. Very perceptive and detail-oriented, applying analytical thinking to understand work outcomes and strategies to achieve goals.

Enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good sportsmanship, and motivation.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Professional with solid foundation in youth development and outdoor recreation. Adept at organizing and executing diverse activities that promote personal growth and team spirit. Recognized for reliability and adaptability in dynamic camp settings, fostering supportive and fun atmosphere. Strong skills in conflict resolution and communication make valuable addition to any team.

Professional with strong background in youth development and outdoor activities, equipped to create positive and engaging camp environment. Skilled in leadership, conflict resolution, and activity planning, with focus on teamwork and adaptability to meet campers' needs. Known for reliability, effective communication, and passion for fostering safe and enjoyable experience for all participants.

Experienced with creating engaging and enriching activities for campers. Utilizes leadership and creativity to ensure safe and enjoyable environment. Track record of effective communication and teamwork, fostering supportive and inclusive camp experience.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Dependable Delivery rider with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Professional delivery expert prepared to excel in fast-paced environments. Proven track record of meeting delivery schedules and maintaining customer satisfaction. Known for effective teamwork and adaptability to changing demands. Reliable navigation and time management skills ensure smooth operations.

Experienced with efficient route planning and delivery execution. Utilizes effective communication to ensure customer satisfaction and timely deliveries. Track record of maintaining safety standards and handling packages with care.

Overview

6
6
years of professional experience

Work History

Pet Caregiver

Wag
01.2025 - Current
  • Streamlined administrative tasks such as scheduling appointments, updating client records, and processing payments to ensure efficient operations within the business.
  • Elevated client satisfaction rates with timely responses to inquiries and concerns regarding their pets'' welfare.
  • Exceeded customer expectations with flexible service offerings tailored to individual pet needs and owner schedules.
  • Ensured a clean and safe environment for pets by maintaining sanitary living spaces and administering preventative health measures.
  • Managed multiple client accounts concurrently while maintaining a high standard of care for each individual animal.
  • Maintained a safe environment for both pets and caregivers by adhering to strict safety protocols during playtime, outings, or transportation.
  • Administered regular and special medications for pets.
  • Increased customer loyalty through consistent, high-quality service for each pet in my care.
  • Monitored water quality and temperature for fish tanks and goldfish bowls.
  • Spent time with cats to provide companionship and human contact.
  • Reduced pet owners'' stress levels by managing daily routines and schedules for their animals.
  • Assisted clients in achieving optimum pet wellness through guidance on proper nutrition, exercise regimens, and grooming habits.
  • Exercised dogs on leads and at dog parks.
  • Communicated with clients about schedules, requirements and animal personalities.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.

Delivery Rider

DoorDash
12.2024 - Current
  • Navigated through traffic and various weather conditions.
  • Collaborated with team members to coordinate deliveries.
  • Delivered packages to customers in a timely manner.
  • Followed delivery routes to ensure accurate drop-offs.
  • Maintained cleanliness and organization of delivery vehicle.
  • Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
  • Stayed updated on company policies, procedures, and promotions to assist customers with any inquiries effectively.
  • Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Maintained accurate records of deliveries, including signatures, time stamps, and addresses, to ensure proper tracking and documentation.
  • Established strong relationships with local merchants to facilitate seamless pickups and prioritize orders accordingly.

Marketing Associate

L&K-player Agency-player Agents
09.2024 - Current
  • Streamlined documentation processes to support accurate record-keeping.
  • Analyzed customer feedback to identify areas for service improvement.
  • Facilitated smooth onboarding process by coordinating training schedules and resources
  • Conducted market research for informed decision-making in product development.Trans
  • Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
  • Collaborated with team members to develop new strategies for improving operational efficiency within the department.
  • Provided exceptional customer service through active listening skills, empathy, professionalism, resulting in a positive client feedback ratings.
  • Supported sales initiatives by generating leads and providing accurate product information to potential customers.
  • Strengthened time management abilities by prioritizing tasks, meeting deadlines, and adjusting schedules as needed.
  • Maintained high standards of professionalism while representing the company at industry events and networking opportunities.
  • Developed strong communication skills by engaging with clients and team members on a daily basis.

Soccer Player

Cosmopolitan League
01.2024 - Current
  • Maintained strong mental focus under pressure situations, enabling successful execution of crucial plays during games.
  • Improved techniques and form by training consistently.
  • Attended all practices on time with positive demeanor and willingness to work hard.
  • Maintained drive and determination to obtain personal and team objectives and goals.
  • Maintained attitude of coachability and adaptability to handle any challenge.
  • Fostered positive relationships with teammates, resulting in improved communication on the field.
  • Provided constructive feedback to teammates following games, aiding in their personal development as soccer players.
  • Enhanced individual performance through rigorous practice of soccer techniques, such as passing, shooting, and dribbling.
  • Assisted coaching staff in developing strategic game plans for both offensive and defensive play.
  • Increased overall team success by consistently participating in skill-building drills and exercises during practice sessions.
  • Expanded knowledge of game tactics by studying film footage of opponents'' strategies and discussing findings with coaching staff.
  • Displayed exemplary sportsmanship at all times, promoting respect for opponents and officials.
  • Balanced academic responsibilities alongside athletic commitments, ensuring no negative impact on scholastic achievements from soccer participation.
  • Improved team dynamics by collaborating closely with fellow players and coaches during training sessions.
  • Strengthened teamwork abilities by attending regular strategy meetings with coaches and fellow players.
  • Developed and maintained close association with various coaches and athletic personnel and attended meetings to further develop and promote tournaments.
  • Demonstrated adaptability by playing various positions on the field based on team needs during specific matches or competitions.

Volunteer Worker

Kingdom Hall
04.2023 - Current
  • Organize audio sound coordination
  • Community fieldwork 15 to 20 hours per month

Publisher

BVM (Best Version Media)
01.2024 - 12.2024
  • Collaborated with designers and marketing teams to create visually appealing layouts.
  • Researched industry developments to inform strategic decisions and content direction.
  • Analyzed market trends to inform content development and positioning.
  • Established partnerships with authors and contributors for enriching content offerings.
  • Worked off own schedule
  • Telemarketing
  • Expanded distribution channels by negotiating contracts with new partners and vendors.
  • Achieved financial goals through effective budget management, reducing overhead costs without compromising output quality.

NYU Representitive

NYU/Venezia FC
07.2024 - 08.2024
  • Analyzed client feedback to identify areas for service improvement.
  • Connected NYU with Venezia FC as a representative of NYU
  • Reached out to Venezia FC leadership staff
  • Reached out to Italian-based businesses in NY
  • Connected Venezia FC to youth soccer programs in New York with majority Italian demographics
  • Wrote a SWOT analysis proposal to be proposed to Venezia FC leadership
  • Aimed to improve and expand the marketability of Venezia FC
  • Project was overall a success
  • Global field intensive

Customer Service Lead

Bory's Steel
08.2023 - 04.2024
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Assistant Coaching

DUSC Camp
08.2019 - 01.2020
  • Worked with coach for the 11-12 year olds group
  • Communicated with and assisted constituents
  • Researched and analyzed the impacts of real estate development, PTA inequity, property tax reform, and waste management
  • Authored essay on Policy in NYC (Before, During, and After COVID-19)

Counselor in Training

Downtown Day Camp
06.2019 - 08.2019
  • Guided four 11-13 year olds on a 4-day backpacking expedition in the Catskills
  • Organized and led recreational activities for 20-30 campers

Education

Sport Management - Sport Management

New York University
New York, NY
12-2025

Graduated with Honors -

Institute For Collaborative Education
New York, NY
06-2021

College Now Prep Program - Finances and Business

Baruch College
New York, NY
05.2021

Skills

  • History
  • Visual Art
  • Percussion Instrument
  • Basketball
  • Soccer
  • Google Docs
  • Google Sheets
  • Google Slides
  • Google Forms
  • Microsoft Word
  • Animal welfare
  • Animal body language
  • Excel
  • Cleaning
  • Canva
  • House sitting
  • Animal enrichment
  • Animal empathy
  • Pet grooming
  • Small animal care
  • Animal nutrition
  • Canine behavior
  • Animal training
  • Pet first aid
  • Pet boarding
  • Pet transportation
  • Reptile care
  • Pet socialization
  • Animal handling
  • Pet supply management
  • Feline behavior
  • Animal massage
  • Animal observation
  • Animal stress reduction
  • Leadership qualities
  • Game intelligence
  • Mental toughness
  • Teamwork and cooperation
  • Quick decision making
  • Free kick taking
  • Focus and concentration
  • Coachability and learning
  • Work ethic and discipline
  • Ball control skills
  • Speed and agility
  • One-on-one situations
  • Adaptability to different positions
  • Set piece execution
  • Physical strength
  • Stamina and endurance
  • Corner kicks
  • Vision and creativity
  • Positioning sense
  • Finishing skills
  • Blocking shots
  • Rules of the game
  • Footwork and balance
  • Emotional control
  • Off-the-ball movement
  • Goal scoring instinct
  • Technique improvements
  • Tactical awareness
  • Strength conditioning
  • Anticipation skills
  • Technique optimization
  • Game rules
  • Play strategies
  • Penalty taking
  • Acceleration and pace
  • Shooting accuracy
  • Heading accuracy
  • Aerial duels
  • Safety
  • Recovery and regeneration
  • High-intensity training
  • League regulations
  • Strength improvements
  • Athletic training and coaching
  • Competitive
  • Mentoring
  • Weight training
  • Performance improvement
  • Sports nutrition
  • Nutrition expertise
  • Physical therapy
  • Weight management expert
  • Teamwork
  • Teamwork and collaboration
  • Promotions and marketing strategies
  • Time management
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Organizational skills
  • Team collaboration
  • Excellent communication
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Effective communication
  • Market analysis
  • Digital marketing
  • Analytics and SEO
  • Database maintenance
  • Marketing campaign development
  • Branding
  • Campaign execution
  • Business development
  • Campaign management
  • Product marketing
  • Google analytics
  • Social media marketing
  • Sales expertise
  • Community engagement
  • Traffic rules compliance
  • Safety awareness training
  • Reliability and punctuality
  • Professionalism and courtesy
  • Vehicle maintenance
  • Physical stamina and endurance
  • Critical thinking
  • Load securing techniques
  • Stress management capacity
  • Route planning expertise
  • Efficient navigation
  • Time management skills
  • GPS navigation
  • Clean driving record
  • Route management
  • Punctual and reliable
  • Positive attitude
  • Delivery scheduling
  • Safe driving
  • Customer service
  • Data entry
  • Customer relations
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Microsoft Excel
  • Customer satisfaction
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Guest services
  • Cash management
  • Product knowledge
  • Customer focus
  • Payment processing
  • Cash handling expertise
  • Customer inquiries
  • Refund handling
  • Payment collection
  • Inventory management
  • Merchandise restocking
  • Up-selling techniques
  • Positive engagement
  • Team leadership
  • Child supervision
  • Creative and energetic
  • Group leadership
  • Creative mindset
  • Program and activity planning
  • Child and adolescent mentoring
  • Safety management
  • Group supervision and management
  • Enforcing rules
  • Activity planning
  • Outdoor skills
  • Camper supervision
  • Empathy development
  • Diversity awareness
  • Assertiveness training
  • Motivational techniques
  • Feedback delivery
  • Creativity enhancement
  • Coaching methodologies
  • Task delegation
  • Behavior modification
  • Interpersonal relationships
  • Group dynamics
  • Influencing skills
  • Team management
  • Motivational leadership style
  • Program leadership
  • Physical fitness
  • Team bonding
  • Training exercises
  • Parent communication
  • Verbal and written communication
  • Training design
  • Game analysis
  • Recruitment
  • Safety awareness
  • Coaching meetings
  • Staff development
  • Travel coordination

Websites

Accomplishments

  • 2016 Manhattan Youth Bronze Medal

Hobbies and Interests

  • History
  • Visual Art & Percussion Instrument
  • Basketball
  • Soccer

Activities

  • Central Park Rangers, Cosmopolitan League, New York, NY, Starting Striker, Fall 2021, 07/01/24, Established team, Organized practices, Winners of Division 2021/22 season, Has team in NPSL
  • Partizani, Cosmopolitan League, New York, NY, Starting Striker, Present, Present, Established Amateur/Semi-Professional League, Organized practices, Established team
  • Varsity Soccer, New York, NY, Starting Right Midfielder, Striker, 06/01/19, 11/01/19, Led practices, scrimmages, and team meetings, Collaborated with coach on formations, team selections, substitutions, and in-game tactics, Participated in team to record quarter-final playoff appearance

Affiliations

  • NYU
  • Cosmopolitan League
  • Partizani NY
  • Central Park Rangers

Languages

Spanish
Limited Working
English
Native or Bilingual
Bulgarian
Elementary

Timeline

Pet Caregiver

Wag
01.2025 - Current

Delivery Rider

DoorDash
12.2024 - Current

Marketing Associate

L&K-player Agency-player Agents
09.2024 - Current

NYU Representitive

NYU/Venezia FC
07.2024 - 08.2024

Soccer Player

Cosmopolitan League
01.2024 - Current

Publisher

BVM (Best Version Media)
01.2024 - 12.2024

Customer Service Lead

Bory's Steel
08.2023 - 04.2024

Volunteer Worker

Kingdom Hall
04.2023 - Current

Assistant Coaching

DUSC Camp
08.2019 - 01.2020

Counselor in Training

Downtown Day Camp
06.2019 - 08.2019

Sport Management - Sport Management

New York University

Graduated with Honors -

Institute For Collaborative Education

College Now Prep Program - Finances and Business

Baruch College
Jonathan A. Hernandez