Jonathan Alexander

Began with Dobson Contractors in April 2010, started off as a delivery driver, worked up to sales and supervisor.

• Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
• Fostered a positive and motivating work environment, leading to an increase in team morale.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Identified opportunities for process improvements, leading to cost reductions and increased productivity.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Organized client meetings to provide project updates.
• Determined consumer needs to provide products and services appealing to larger market.
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• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
• Responded to customer questions regarding products, prices and availability.
• Negotiated with suppliers to secure cost-effective resources.
• Identified needs of customers promptly and efficiently.
• Maintained positive working relationship with fellow staff and management.
• Streamlined workflow processes, reducing project completion times.
• Led weekly team meetings to discuss progress, address issues, and plan future actions.
• Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
• Negotiated with vendors and suppliers to secure advantageous terms and pricing.
• Complied with company policies, objectives and communication goals.