Jonathan Alonso
Chicago,IL
Summary
Efficient Package Handler known for maintaining high productivity levels and the ability to complete tasks swiftly. Possess specialized skills in inventory management, logistic operations, and safety protocols. Excel in time management, teamwork, heavy lifting and adaptability, ensuring smooth workflow and timely deliveries.
Overview
4
4
years of professional experience
Work History
Package Handler
Fed Ex Ground
Chicago, IL
11.2022 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Followed safety procedures when operating heavy machinery such as tugger carts.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Collaborated with team members on tasks such as team lifting heavy package’s, and unloading trailers in a timely matter.
- Has trained new package handlers, teaching the correct way to to enter and exit a trailer, demonstrating how to safely and efficiently unload trailers with the equipment given such a load stands, belts, and smalls bucket, teaching the new package handlers what makes a an High C and a hazmat, as well as what can and can not go up the belt.
- Pulled heavy packages using heavy equipment giving to me that weigh seventy- five pounds and more including height and width from trailers while package handlers unloaded trailer.
- Opened new trailers that have arrived by pulling off the safety tag and removing the hatch lock, pulled heavy packages and hazmats out of trailer, and set up the roller belts so when that when the package handlers arrive the truck has been safety set up and is ready to be unloaded.
- Closed trailers locking the hatch and closing both trailers doors that have been successfully unloaded so that the trailer can moved and another trailer can be put in the current spot to be unloaded next.
Retail Sales Associate
Sparks auto part
Chicago , Illinois
04.2022 - 11.2022
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Resolved customer complaints in a professional manner.
- Tracked inventory levels for restocking purposes.
- Organized backroom storage areas for efficient access to merchandise.
- Handled returns and exchanges according to company policy.
- Adhered to safety policies while handling hazardous materials.
- Provided ongoing training for new staff members.
- Conducted regular stock counts to verify accuracy of inventory records.
- Participated in promotional activities such as setting up displays.
- Assisted with visual merchandising tasks including window dressing and floor changes.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Engaged with customers to determine appropriate items to fit needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Created price tags and merchandise signs for new items.
- Bagged purchases.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping.
Retail Sales Associate
Enrique’s mask stand
06.2020 - 10.2020
- Assisted customers with finding the right product for their needs.
- Set up own selling stand putting mask products on stands.
- Greeted customers upon entering the store and provided assistance.
- Offered suggestions for additional items that may be of interest to customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged purchases and wrapped gifts.
- Computed purchases and received and processed cash or credit payment.
Education
High School Diploma -
Back of The Yards College Prep
2111 W 47th St Chicago, IL 6060906-2023
Skills
- Good people skills, Outgoing, and not afraid to ask for help
- Heavy Lifting
- Product sealing
- Warehouse Safety
- Truck loading and unloading
- Package scanning
- Material storage
- Forklift Operation
- Resolving conflicts
- Fluent in Spanish and English allowing a more expansive communication range within work place
- Encouraging in the workplace allowing coworkers to work in a more efficient timely matter while being safe
- Good communication skills
- Resilient in and out the workplace
- Open minded
- Problem solving skills
Timeline
Package Handler
Fed Ex Ground
11.2022 - Current
Retail Sales Associate
Sparks auto part
04.2022 - 11.2022
Retail Sales Associate
Enrique’s mask stand
06.2020 - 10.2020
High School Diploma -
Back of The Yards College Prep