Summary
Skills
Work History
Education
Work Availability
Timeline
Jonathan Alper

Jonathan Alper

Madison,NJ
"...the key lies in our willingness—at any stage of life—to embrace change and step outside our comfort zones. Doing so opens the door to a journey toward a horizon of untapped potential and joy that we never imagined." - Navigating Life's Shifts: Embracing Change During The Journey
Jonathan Alper @ jonbeingauthentic.com

Summary

Agile integrated communications veteran with a strong history of using traditional and innovative internal communications approaches to keep team members informed, engaged and inspired. Partner with business leaders, subject matter experts, and colleagues to craft, execute, and measure value-added strategies that align with organizational, operational, and brand priorities. Skilled in helping leaders and managers communicate more accurately, consistently, and effectively, as well as empathetically if/when needed. Fundamental expertise in creating content that is easy to understand, helpful, and flexible to adapt to dynamic and continuous change. Proven prioritization and time management performance while supporting multiple leaders and driving diversified projects.

Skills

  • Proactive/reactive comms strategies
  • Leadership coaching and consultation
  • Message development and execution
  • Courage to present recommendations
  • Organizational relationship management
  • Business/humanistic content creation
  • Internal comms/employee engagement
  • Crisis management leadership
  • Vendor management
  • Task prioritization

Work History

Communications Manager

Publishers Circulation Fulfillment Inc.
07.2024 - 04.2025
  • Built and led the organization’s internal communications function, developing a directional statement of intention and delivering the business-wide 2025 Communications Plan.
  • Conducted a comprehensive messaging and channel analysis to inform data-driven recommendations, shaping the future direction of brand and employee communications.
  • Served as a trusted communications partner to the President & CEO, providing strategic counsel and launching new executive platforms—including a quarterly cross-business email and a leadership newsletter column—to enhance visibility and connection.
  • Led content strategy and execution for key communications, including a company-wide holiday message from the CEO that fostered unity and reinforced brand values.
  • Managed the planning, logistics, and content delivery of virtual town hall meetings, partnering with senior leaders and operational teams to drive transparency and alignment.
  • Collaborated with Operations and Distribution leadership on change management communications, ensuring clarity, consistency, and employee confidence through times of transition.
  • Oversaw the creation, design, and distribution of two business-wide newsletters, in partnership with an external designer, delivering timely and relevant updates to employees across the organization.
  • Conceptualized and launched a poster with the theme, “We Value Your Drive to Deliver” to recognize strong employee service performance in the aftermath of a period of significant change.
  • Wrote personalized email messages from IT and HR leaders to promote respective national recognition days to drive a culture of appreciation.
  • Created and distributed weekly summaries of Senior Leadership Team meetings.

Business Communications Senior Advisor

The Cigna Group
01.2009 - 02.2023
  • Served as a trusted strategic advisor to the U.S. Commercial President, U.S. Commercial Leadership Team, and Local Market Executives, shaping communication strategies that reinforced business priorities, elevated leadership visibility, and drove cultural alignment.
  • Led the development of high-impact leadership communications—including employee and industry speeches, town hall narratives and community engagements and sponsorships.
  • Orchestrated communication strategies during periods of change and crisis, delivering clear, empathetic messaging and coaching leaders through complex, high-stakes scenarios to maintain trust and organizational stability.
  • Identified and created business-specific wins and other stories for publication in enterprise channels to raise visibility and reinforce the value of that business to the bottom line and/or customer experience.
  • Partnered cross-functionally with Marketing, Media Relations, and HR to align on messaging frameworks, unify brand expression, and maximize the impact of integrated communications across all touchpoints.

Education

Bachelor of Science - Mass Communication

Towson University, Baltimore, MD

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Communications Manager - Publishers Circulation Fulfillment Inc.
07.2024 - 04.2025
Business Communications Senior Advisor - The Cigna Group
01.2009 - 02.2023
Towson University - Bachelor of Science, Mass Communication
Jonathan Alper