Jonathan Amedy
Brewer
Summary
Dynamic leader with proven expertise in operations management and strategic planning, honed as Co-Owner at Oh High Medical Delivery. Excelled in fostering customer relationships and implementing innovative marketing strategies, driving business growth. Skilled in inventory management and team collaboration, I leverage my problem-solving abilities to achieve and surpass goals.
Honestly, at the end of the day, I’m all about the people and I feel that’s helped me this far in life.
Overview
16
16
years of professional experience
Work History
Co Owner
Oh High Medical Delivery
10.2023 - Current
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Implemented innovative marketing campaigns to expand customer base and increase growth.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels. We all know that ever penny counts!
Budtender
Acadia Cannabis
12.2022 - 10.2023
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
Budtender
The Grass Station
11.2019 - 12.2022
- .
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Packaged regulated products in appropriate exit containers.
Manager
Rent A Center
06.2009 - 11.2019
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed detailed plans based on broad guidance and direction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Associate Of Applied Business - Business Administration And Management
Eastern Maine Community College
Bangor, ME07.2008
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Policy and procedure implementation
- Sales strategies
- Records management
- Operations management
- Business development
- Strategic planning
- Customer retention
- Budget development
- Inventory management
- Report generation
- Innovation mindset
- Customer relationship management (CRM)
- Talent recruitment
- Recruiting and training
- Business growth
- Goal setting
- Product development
- Employee relations
- Performance analysis
- Marketing expertise
- Problem-solving
- Multitasking and organization
- Clear communication
- Team collaboration
- Creative thinking
- Team building
- Conflict resolution
- Task delegation
- Employee management
- Cash flow management
- Performance evaluation
- Networking strategies
- Negotiation strategies
- Fundraising
- Scheduling
- Employee motivation
Timeline
Co Owner
Oh High Medical Delivery
10.2023 - Current
Budtender
Acadia Cannabis
12.2022 - 10.2023
Budtender
The Grass Station
11.2019 - 12.2022
Manager
Rent A Center
06.2009 - 11.2019
Associate Of Applied Business - Business Administration And Management
Eastern Maine Community College