Jonathan Aragon
Overland Park,KS
Summary
Personable professional with strong accounts receivable, collections, and client relationship management experience. Adept at coordinating teams, training staff, and ensuring compliance with financial and operational procedures. Organized, detail-oriented, and reliable, with bilingual fluency in English and Spanish.
Overview
4
4
years of professional experience
Work History
Team Coordinator
RTS Financial Services
03.2023 - Current
- Coordinated team schedules to ensure efficient workflow and resource allocation.
- Facilitated communication between departments to enhance collaboration and project alignment.
- Organized team meetings and documented action items for follow-up and accountability.
- Managed project timelines, ensuring adherence to deadlines and effective task delegation.
- Assisted in training new staff on company policies and operational procedures.
Account Representative
RTS Financial Services
07.2021 - 03.2023
- Managed carrier accounts receivable, handling invoice processing, funding, and collections outreach.
- Resolved account discrepancies and service inquiries while delivering exceptional client support.
- Performed risk assessments and ensured compliance with financial procedures.
- Applied credit and collection procedures to minimize delinquency and prevent bad debt.
- Maintained records and supported business growth using Microsoft Office and internal systems.
Education
Bachelor's Degree - Business Administration & Management
Fort Hays State University
Hays, KS12.2020
Associate's Degree - Science, Certificate in Business Management & Marketing
Garden City Community College
Garden City, KS05.2017
Skills
- Microsoft Office Suite – Excel, Word, PowerPoint, Outlook
- Data analysis and visualization – Power BI, Tableau
- Communication platforms – Slack, Microsoft Teams, Zoom
- Accounts Receivable & Collections (carrier invoices, credit & compliance procedures)
- Client Relationship Management
- Risk Management & Compliance Awareness
- Customer Service Skills
- Employee Training
- Time Management
- Salesforce
Timeline
Team Coordinator
RTS Financial Services
03.2023 - Current
Account Representative
RTS Financial Services
07.2021 - 03.2023
Associate's Degree - Science, Certificate in Business Management & Marketing
Garden City Community College
Bachelor's Degree - Business Administration & Management
Fort Hays State University
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