Jonathan Artigas
Insurance Agent
West Palm Beach,FL
Summary
Highly motivated insurance professional with a strong work ethic and proven adaptability in customer service roles. Skilled in processing transactions efficiently and explaining complex terms in accessible language. Adept at building relationships and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Insurance Agent
Southwestern Insurance
Hialeah, Florida
09.2025 - Current
- Created and managed essential insurance documentation, ensuring compliance with legal and company standards.
- Maintained precise insurance transaction records using specialized software.
- Processed client payments efficiently, adhering to company procedures.
- Improved customer understanding by clearly explaining policy details and options.
- Developed accurate insurance quotes based on detailed risk assessments.
Agent
Artcon Professional Services Inc
West Palm Beach, Florida
03.2023 - 08.2025
- Educated customers on importance of adequate insurance coverage.
- Prepared essential documents, including applications, endorsements, and cancellations.
- Maintained accurate transaction records using computer software systems.
- Processed client payments promptly in accordance with established procedures.
- Calculated premiums and established payment methods while issuing receipts for customer payments.
- Explained coverage options to potential policyholders, addressing inquiries effectively.
- Developed tailored quotes based on comprehensive risk assessments.
Recreation Attendant
Four Seasons Hotel
Orlando, FL
10.2021 - 12.2022
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Sales Associate
Foot Locker
West Palm Beach, FL
11.2020 - 05.2021
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Arts - Journalism, Broadcast
Valencia College
Orlando, FLSkills
- Customer Service
- Complaint Resolution
- Conflict Management
- Time Management
- Employee Training
- Sales expertise
Languages
English
Spanish
Timeline
Insurance Agent
Southwestern Insurance
09.2025 - Current
Agent
Artcon Professional Services Inc
03.2023 - 08.2025
Recreation Attendant
Four Seasons Hotel
10.2021 - 12.2022
Sales Associate
Foot Locker
11.2020 - 05.2021
Associate of Arts - Journalism, Broadcast
Valencia College