Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jonathan Arzate

Tracy,CA

Summary

Dynamic professional with extensive experience as a Full-Time Brand Ambassador at Ralph Lauren, excelling in customer engagement and relationship management. Demonstrated expertise in training personnel and optimizing visual merchandising, driving sales growth and elevating customer satisfaction. Expert in mediating conflicts and promoting teamwork to strengthen brand loyalty.

Overview

7
7
years of professional experience

Work History

Full-Time Brand Ambassador

Ralph Lauren
Livermore, CA
12.2018 - Current
  • Engaged customers to cultivate relationships and foster brand loyalty.
  • Developed relationships with clients through regular communication and follow-up.
  • Executed training sessions for new staff on customer service protocols and store policies.
  • Maintained clean, organized sales floor to enhance customer experience.
  • Coordinated product displays to maximize customer engagement and increase sales.
  • Implemented seasonal merchandise layout changes to align with current trends.
  • Trained staff on visual presentation techniques and optimal product placement strategies.

Sales Floor Supervisor

Calvin Klein
Livermore, California
10.2021 - 08.2022
  • Supervised daily operations on the sales floor to ensure efficient customer service.
  • Trained and mentored staff on product knowledge and selling techniques.
  • Coordinated visual merchandising to enhance store presentation and brand image.
  • Resolved customer inquiries and complaints to promote positive shopping experiences.

Education

Bachelor of Arts - Communication Studies

Sacramento State
Sacramento, CA
05-2025

Skills

  • Customer engagement
  • Relationship management
  • Effective communication
  • Employee training
  • Visual merchandising
  • Conflict resolution
  • Team collaboration
  • Product expertise

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Floor Supervisor

Calvin Klein
10.2021 - 08.2022

Full-Time Brand Ambassador

Ralph Lauren
12.2018 - Current

Bachelor of Arts - Communication Studies

Sacramento State

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