JONATHAN BAEZ
HOMESTEAD,USA
Summary
Accomplished SHIFT SUPERVISOR at Trulieve, adept in inventory management and performance enhancement, fostering a collaborative team environment. Leveraged product knowledge and exceptional customer service at PoliLED & Signs to drive energy-efficient solutions, enhancing customer loyalty. Proven track record in quality control and equipment operation, ensuring high standards and compliance across roles.
Overview
8
8
years of professional experience
Work History
SHIFT SUPERVISOR
Trulieve
10.2021 - Current
- Provide direct quality care to patients including: monitoring the strain effects to medical conditions that they are requiring for personal or treatment use.
- Provide assistance in maintaining inventory stock at the same amount that is needed for each day.
- Cultivated a collaborative team environment by sharing knowledge on store updates, ensuring consistent and high-quality patient care.
- Provided on-the-job training to new staff members.
- Upheld company standards and compliance requirements for operations.
WAREHOUSE ASSOCIATE / SALES ASSOCIATE
PoliLED & Signs
06.2020 - 01.2021
- Conducted meticulous quality checks on merchandise, ensuring accurate inventory counts and maintaining high product standards.
- Transitioned to sales role, leveraging product knowledge and mathematical skills to provide energy-saving solutions for customers.
- Delivered exceptional customer service, guiding clients towards energy-efficient choices and fostering a sustainable environment.
- Utilized cherry picker and pallet jack to efficiently move heavy merchandise.
Sales Associate
Dick Sporting Goods
Miami, FL
06.2019 - 06.2020
- Assisted with special events such as promotional campaigns or seasonal clearances.
- Attended vendor training sessions on new shoe lines in order to stay informed about available products.
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
- Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
SALES ASSOCIATE / STOCKING ASSOCIATE
Adidas
08.2016 - 01.2020
- Passionately engaged customers, addressing inquiries and requests with enthusiasm, resulting in enhanced buying experiences, and increased customer loyalty.
- Built and maintained relationships with peers and upper management to drive team success.
- Responsible for supply chain logistics from the regional distribution center to be delivered to local stores or directly to customers.
- Maintained comprehensive product knowledge, staying ahead of market trends to provide informed recommendations and enhance customer satisfaction.
Education
High School Diploma -
Lincoln Martin
Miami, FL05-2015
Skills
- Performance management
- Inventory management
- Customer service
- Product knowledge
- Quality control
- Equipment operation
Timeline
SHIFT SUPERVISOR
Trulieve
10.2021 - Current
WAREHOUSE ASSOCIATE / SALES ASSOCIATE
PoliLED & Signs
06.2020 - 01.2021
Sales Associate
Dick Sporting Goods
06.2019 - 06.2020
SALES ASSOCIATE / STOCKING ASSOCIATE
Adidas
08.2016 - 01.2020
High School Diploma -
Lincoln Martin
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