Jonathan Bailes
San Diego,USA
Summary
Dynamic Leader with a proven track record at ServiceNow, achieving 125% of sales quotas while spearheading global sales strategies that drove significant market expansion. Expertise in data-driven forecasting and strategic development enhances performance coaching and mentoring capabilities, fostering innovation and operational efficiency. Successfully secured over 1000 new logo opportunities, reflecting strong business management and market expansion skills. Career goals focus on leveraging this experience to further elevate organizational growth and success.
Overview
12
12
years of professional experience
Work History
Sr. Manager, Global Sales Development
ServiceNow
San Diego, CA
03.2021 - Current
- Recognized by Q24 ServiceNow Dream Big Global Award for driving innovation.
- Maintained exceptional sales performance, achieving 125% of sales quotas and generating substantial pipeline revenue.
- Sustained high-level performance, securing positions within the top #2 sales managers each quarter following an initial ranking of first place.
- Secured over 1000 new logo opportunities in enterprise and mid-market sectors.
- Created and managed budgets for travel, training, and team-building activities.
- Created detailed reports on project progress for senior management review.
- Analyzed business performance data and forecasted business results for upper management.
- Led the development and execution of global sales strategies, driving significant revenue growth and market expansion.
- Implemented data-driven sales initiatives, enhancing team performance and achieving organizational sales targets.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
Inside Sales & Business Operations Manager
CalAmp
Carlsbad, California
01.2019 - 03.2021
- Oversaw financial operations involving $12 million at CalAmp/LoJack.
- Developed tailored marketing strategies while managing key relationships.
- Developed comprehensive sales training covering closing techniques, communication skills via phone and email, and customer retention strategies.
- Optimized sales efficiency through improved persona-based lead management.
- Identified operational inefficiencies and created corrective measures for cost reduction.
- Ensured consistency in processes through collaboration with business partners.
- Assisted ownership in business exit strategies for business transition and new business acquisition.
Business Development Manager
Teradata Corporation
San Diego, California
01.2017 - 01.2019
- Spearheaded various international campaigns, securing significant new business opportunities worth $20 million with major clients like Sony Mobile Communications and Apple.
- Enhanced sales pipeline significantly for Sony Mobile Communications through executive-level direct mail strategy.
- Utilized relationship-building strategies and consultative skills to identify and convert potential objections.
- Implemented effective solutions addressing customer requirements.
- Achieved 140% of annual sales target in FY2017.
- Aggregated data on products and customers for profit forecasting.
- Cultivated a culture of innovation and continuous improvement within the business development team.
Inside Sales Manager
Zovio
San Diego, California
01.2013 - 01.2017
- Oversaw operations for team producing $3M annually.
- Oversaw highest producing tenured team generating significant business income.
- Directed development and leadership efforts for multiple new hire teams, surpassing sales expectations.
- Designed and executed onboarding strategies that accelerated the productivity of newly hired staff.
- Developed strategies for the sales team to increase overall conversion rates.
- Led monthly reviews to evaluate direct reports' strengths and areas for improvement.
- Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral.
- Developed feedback surveys for customers in order to gain insight into their needs and preferences.
Education
Bachelor of Science - Criminal Justice
San Diego State University
San Diego, CAMBA - Business Administration
University of Arizona
OnlineSkills
- Data-Driven Forecasting
- Strategic Development
- Performance Coaching Skills
- Professional Mentoring
- Business Management Expertise
- Process Optimization Management
- Project Management
- Market Expansion Strategies
- Quota Strategy Development
- Business Metrics Analysis
- Data Review Oversight
- Industry Assessment
Affiliations
- Situational Leadership II, 11/01/19
- Digital Marketing Fundamentals, 12/01/15
- San Diego State – Aztec Going Pro Member, 2022
- Executive Board Member, Girls Mentally Empowered for Success (GEMS)
Timeline
Sr. Manager, Global Sales Development
ServiceNow
03.2021 - Current
Inside Sales & Business Operations Manager
CalAmp
01.2019 - 03.2021
Business Development Manager
Teradata Corporation
01.2017 - 01.2019
Inside Sales Manager
Zovio
01.2013 - 01.2017
Bachelor of Science - Criminal Justice
San Diego State University
MBA - Business Administration
University of Arizona