Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Bailey

Las Vegas,NV

Summary

Dynamic professional with a proven track record at Franklin Warehouse, specializing in inventory management and quality assessment. Recognized for enhancing customer service processes and effectively training new hires, demonstrating strong organizational skills and a commitment to operational excellence. Passionate about driving results and ensuring efficiency in fast-paced environments. Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.

Overview

5
5
years of professional experience

Work History

Customer Service Officer

Security Service Field
Las Vegas, NV
05.2020 - Current
  • Resolved customer issues in an efficient and timely manner.
  • Provided excellent customer service by responding to inquiries in a timely and efficient manner.
  • Developed strategies to improve customer service processes and procedures.
  • Enhanced customer service protocols across multiple platforms.
  • Conducted training sessions for new hires on customer service policies.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Inspected fire extinguishers to ensure they were properly charged and operational.

Overnight Stocker

Franklin warehouse
Las Vegas, NV
05.2022 - 01.2023
  • Executed quality assessments on all received goods to confirm adherence to organizational criteria.
  • Identified damaged goods upon receipt and reported them immediately for replacement or return credit.
  • Conducted physical inventories to verify stock counts.
  • Provided assistance in loading and unloading merchandise from trailers into trucks when necessary.
  • Restocked shelves with inventory as needed to maintain proper product levels.
  • Packaged items carefully prior to shipment in order to avoid damage during transit.
  • Organized items on shelves in an orderly fashion for easy product identification.

Education

High School Diploma -

Basic High School
Henderson, NV
05-2018

Skills

  • Inventory management
  • Quality assessment
  • Stock replenishment
  • Visual merchandising
  • Equipment operation
  • Customer service

Timeline

Overnight Stocker

Franklin warehouse
05.2022 - 01.2023

Customer Service Officer

Security Service Field
05.2020 - Current

High School Diploma -

Basic High School

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